Absolute terrible hotel to stay in, the rooms were supposedly upgraded in 2010 in time for the Commonwealth games but only upgrade visible was the wooden flooring instead of carpets. The curtains may have been upgraded then as well but didn't seem to have been washed since 2010.
My room faced the front entrance and I could hear the valet parking guys screaming for the cars till late in the night i.e. no double glazed windows or soundproofing in the room.
The Coffee shop does not serve espresso or any other coffee except instant coffee so what's the point of having a coffee shop in the hotel. Breakfast also was pretty awful, fresh omelette being the only good thing available.
Room service is equally bad, had to check out at 10am so I ordered breakfast at 8:30am which was brought over as I was leaving the room at 9:45 am, took their chef over an hour to make toast, scrambled egg and a cup of tea despite of 2 reminders, of course it was sent right back to the kitchen
Bathroom had a exhaust that sounded like a turbine, towels were at least 10 year old and were very well used by the time they came to me.
No mini bar but the hotel did provide mineral water bottles everyday free of charge which I am sure all other hotels provide as well
Ashok Hotel used to be the best 5 star hotel 25 years ago but now has lost its glory due to poor management, they have little sense of customer service whilst charging prices which are exorbitant by any standards
This hotel should be avoided as there are much better options available at better prices
- Also Known As:
- Ashok Hotel New Delhi
- Ashok New Delhi
- The Ashok Hotel
- Hotel Ashok New Delhi
- Ashok Hotel Delhi
- Official Description (provided by the hotel):
- Imposing Downtown Hotel with distinctive royal feel completed with arches & turrets, situated in the Diplomatic Enclave. ... more less
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