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Taj Mahal Hotel – reviews, photos

5.0 of 5
Number One Mansingh Road, New Delhi 110011, India
Hotel amenities
Taj Mahal Hotel
Ranked #4 of 530 hotels in New Delhi
4.5 of 5 stars 506 Reviews
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506 reviews from our community

What travellers say about this hotel
  • Very good(22)
  • Swimming pool(11)
  • India Gate(7)
  • Connaught Place(5)
  • Chinese restaurant(5)
  • Molton brown(4)
  • Club room(4)
  • Business trip(3)
  • Pillow menu(3)
  • Khan market(3)
Traveller rating
    332
    129
    29
    12
    4
Only show reviews for Family (62) | Couples (97) | Business (250)
Date Rating
London
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Horrible food and staff”
1 of 5 stars Reviewed 12 February 2012

Have stayed and dine here in this hotel many times. The food ranges from average to bad and the staff have ego issues. The restaurant staff is very indifferent and unfriendly. The service ranges from being on-the-face to abrupt.

The rooms are over stuffed with furniture and heavy fabrics- making them claustrophobic at times. The rooms are not even well maintained and often there is dust on flat surfaces and curtains are laden with dust- not good for someone with a dust allergy.

The staff are always hovering for tips.

Stay at the Oberoi, Leela or ITC instead.

The review is a tad bit late. We have stopped staying here from the last 2 years or so.

  • Stayed March 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bristol, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Superb Luxury Hotel within its own peaceful Oasis”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The hotel provided a fabulous Luxury experience for the weary traveller to Delhi. The check-in process was seamless, being taken directly to my room to complete the procedure. The room was well furnished, clean, and a good size. All the staff were extremely helpful in all areas of the hotel. The dining experience was good, in a pleasantly relaxing environment. Just make sure you have cash though, as it was at least a 15 minute walk through the traffic to locate an ATM machine!!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“great food, ambiance & service”
5 of 5 stars Reviewed 1 February 2012

For a great experience, winding down & enjoying the highlilife in India, this is the place. The food is great & well presented, the ambiance is out of this world, doesn't matter whether its summer or winter, you just feel warm. had a great dinner, service was also superb, pitty I have forgotten the gentlemam that was serving us, he was great!

Room Tip: have to try variety of food, baked potatoes, asparagus, prawns & greek salad a must!
See more room tips
  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Fantastic!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

My friend and I stayed here in July 2011 in the Taj Club rooms. Overall, we were blown away by the service received. Staff were willing to help us with everything, from organising day trips to exchanging money to recommending dance clubs for our nights on the town. Tips are not expected, but I did tip some of the people that I felt were above and beyond the call of their duty, and really made us feel like stars! Everyone is willing to help, and service is first class.

The toiletries in the room were beautiful!! And I usually never even pay attention to things like that!

As far as India goes, its an expensive hotel, but you get a lot for your money. The restaurants are AMAZING. Absolutely loved all of them. Enjoyed the cocktails each night in the Taj Club room as well.

There are shops nearby, but you need to cross a very busy roundabout which is pretty scary (part of the Delhi experience) but be brave and you'll get across!

There were only 2 down sides to our stay. The first was that my friend booked a spa appointment and was disappointed. Probably wouldn't recommend the spa (given the prices). The second was that there was an issue with our bill upon check out. We had booked with a promotional rate where each 3rd night was free. Whilst there we extended our stay for another 3 nights (because we were enjoying it so much) and when we asked about the rate, the reservation staff told us that it would be on the same promotional rate. Unfortunately, we were charged for the full three days and this became apparent while we were about to leave for the airport, causing a lot of stress. The hotel eventually reimbursed us (but I was disappointed by the reservation manager and his lack of professionalism during this error on his staff's part, given all the money we had spent at the hotel's bars, restaurants, spa, etc let alone the cost of the room).

I would definitely return to this hotel (however I would recommend to everyone that you TRIPLE check your bill when checking out).

Room Tip: Book the Taj Club!! You get cocktails every night on Level 8, high tea every afternoon, breakfast ea...
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  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great location and great experience”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Well Taj is the strongest brand name in the hospitality industry and living to its name and image is the Taj Mahal Hotel, New Delhi. The best part about it is the central location, well connected and its proximity from all that you would want to see in Delhi. So you have comfortable stay, with great food and soaked in the luxury. So if you are in Delhi your first choice for stay and any corporate or social event has to be Taj.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Taj Mahal Hotel

  • Taj Mahal New Delhi
  • Taj Palace Delhi
  • Hotel Taj Mahal
  • Taj Mahal Hotels
  • Hotel Taj
  • Taj Hotels New Delhi
  • The Taj Mahal Hotel
  • Taj Palace Hotel New Delhi
  • Taj Palace Hotel Delhi
  • Taj Mahal Hotel India
Address: Number One Mansingh Road, New Delhi 110011, India
Price range (per night):* INR8,893 - 24,011

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