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Jetwing Vil Uyana – reviews, photos

4.5 of 5
Vil Uyana, Rangirigama, Sigiriya 0094, Sri Lanka
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Jetwing Vil Uyana
Ranked #1 of 6 hotels in Sigiriya
4.5 of 5 stars 237 Reviews
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237 reviews from our community

What travellers say about this hotel
  • Sri Lanka(21)
  • Plunge pool(11)
  • Paddy field(11)
  • Forest Dwelling(5)
  • Very good(4)
  • Friendly and helpful(4)
  • Nature lover(3)
  • Best hotel(3)
Traveller rating
    182
    37
    9
    8
    1
Only show reviews for Family (50) | Couples (142) | Business (3)
Date Rating
England
Senior Contributor
34 reviews 34 reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
“Excellent, but could still learn from Ellertons”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Well situated only 15 mins from amazing Sigiriya (well worth climbing to the top), and an hour from Polonnaruwa. Luxurious villas in interesting locations around the extensive grounds, which were full of wildlife.
Our only slight complaint was the fact that they charged by the hour for the use of the hotel bikes.When you are paying a lot of money to stay at such a lovely hotel, it really is a bit annoying to have to pay for silly little extras.They could learn from Ellertons (a marvellous place near Kandy)where we stayed later in our holiday, where everything was included, including some good quality mountain bikes.It leaves a much nicer feeling if you don't think that the hotel is always after more money.
We enjoyed cycling to The Elephant Corridor Hotel nearby, which looked fine, but we were glad that we were staying at Vil Ulyana.
One good point about Vil Uyana is that if you don't feel like the full dinner, they keep serving from their snack menu into the evening, unlike many hotels that only offer the dinner menu after 6.00pm.Something I feel that many hotels could learn from.
Overall a most enjoyable stay.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask M.R.Carr about Jetwing Vil Uyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Vil Uyana, responded to this review
23 February 2012
Dear Guest,

Many thanks for your patronage of Jetwing Vil Uyana and we appreciate your review on Trip Advisor.

Our team was glad to see your comments and we will share all these points so that we can constructively learn through them. You are absolutely correct that we could be the best accommodation which is closest to the Lion’s Rock Fortress of Sigiriya and is actually situated within the Cultural Triangle itself. We appreciate your recommendation and it will go long way in motivating the team.

In regards to the bicycle charge, you will be pleased to know that we are no longer charging for its use. And that guests can freely avail themselves of the facility whenever they please. On your next visit you will be able experience this yourself. Thank you for bringing this to our attention and for your constructive feedback.

Please do contact us for any future assistance at Jetwing. We look forward to welcoming you back to Jetwing Vil Uyana.

Yours Sincerely,

Priyanthika Wijenayake
General Manager
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Colombo, Sri Lanka
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Amazing!!”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

I loved their Rooms!(aka villas) One of the best hotel experiences ever.Only problem was that food was bad! And vil uyana's lake creates too much wind! Many other reviews say that the food is good,but in my experience it was bad. On the first night it was bad by morning the breakfast was good!! So was lunch.And so was second days dinner! Was the first night ment to make us think the hotel was bad?It's up to you to decide. I did like their Golf cart ride which went through the lake on the return trip.Overall though the journey was a bit too long it was worth the luxury of a private swimming pool and a whole house to your self!!!
(One reason for reducing one star is that I have to mention one of the hotel boys posted us a letter and asked for 1000 rupees as he said we ordered a drink and didn't take it! What does that mean?)

Room Tip: Go for the Forest villa, they are they are the best!!
See more room tips
  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Cothiba about Jetwing Vil Uyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Vil Uyana, responded to this review
20 February 2012
Dear Guest,

Thank you for your comments on Trip Advisor and we are glad to have had you here at Jetwing Vil Uyana.

Although we trust that you have enjoyed our accommodation and other facilities, we were disappointed to hear that our food standards did not reach your expectations. As you have mentioned, most of our feedback is greatly positive about our food, however our team takes all your comments constructively and will improve the areas you have mentioned.

Furthermore, to the alarming comment made about the letter, we were unaware of its existence and did not approve such a letter to be posted to you and we are trying to track down the source and will let you know the progress as soon as possible.

We apologize for any inconvenience caused during your stay and we would like to have the chance of welcoming you again to Jetwing Vil Uyana.

Yours Sincerely,

Priyanthika Wijenaike
General Manager
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Basingstoke, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“WOW-long journey but worth it!”
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

We stayed here for the first 3 days of our honeymoon on our way to the Maldives. After such a hectic few months in the lead up to our wedding, we wanted to start our married life with a few days to totally spoil ourselves and relax. We were not disappointed!

It is a shame that it is a 3.5 hour drive from the airport after such a long flight however it is a great way to see Sri Lankan life as you pass by. Take a bottle of water for the journey. Warning, the local driving habits mean this trip is not for those of a nervous nature but for the more adventurous, it's the best ride in the park!


We booked a Forest Dwelling with a private swimming pool and it was bliss. The rooms are a little basic if you like the typical 5* American brands but had a rustic charm and did not spoil our stay. The double sunken bath with candles was magical. Breakfast on our own terrace on our last morning being watched from the bushes by a VERY large lizard was a personal highlight.

As the hotel is in a secluded location we booked full board however in hindsight I would not recommend this. The food was excellent but as every meal consists of several courses, we had to skip a meal on each day. Half board or B&B would have been plenty. Be aware after rain the insects flock to the lights in the open plan restaurant which is just a local hazard and the staff do all that they can to sit you away from them but that means sitting towards the middle of the restaurant which is rather warm.

This is such a peacful location with wild monkeys in the trees, peacocks walking the grounds and fireflies amongst the trees in the evenings. The staff could not do enough to help especially at reception and the restaurant manager.

A trip to the rock is worthwhile but we spent the rest of our time eating and lazing in this serene location. I think a week might have been too long but 5 days would have been perfect.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Freckles1302 about Jetwing Vil Uyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Vil Uyana, responded to this review
19 March 2012
Dear Guest,

Thank you for your review posted on Trip Advisor. We were happy to note that you have enjoyed your stay at Jetwing Vil Uyana and we as a Jetwing property are always willing to improve our products and standards and strongly believe in your comments and consider them affirmation to the work we put in.

As a property located in a wetland eco-reserve, you may feel it to be a form of rustic luxury that blends in with nature and needs to be experienced. Our food and service add a great value to our customer satisfaction and the restaurant experience that we offer is also different to a usual hotel in a completely different backdrop of an open air set up. However, we base our image on hospitality with the environment playing a major role as it is our mission is to conserve the Earth's living heritage and our global bio diversity.

I do agree, if you are staying with us it needs to be more than three days to explore the Cultural Triangle of Sri Lanka while you are relaxing at the hotel.

We would like to have the chance of welcoming you again to Jetwing Vil Uyana and please feel free to contact us for any future assistance that you may need.


Yours Sincerely,

Priyanthika Wijenaike
General Manager
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Leicester, United Kingdom
Top Contributor
52 reviews 52 reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
“Peaceful Oasis”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We spent one night during our tour of Sigiriya, Dambulla, etc. and what a delightful hotel.
Our room was a stone's throw from reception and had a great view over the lake.
The welcome, dinner and breakfast on departure were all first class.
The wild life parading past included herons, kingfishers& giant lizards

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask spanysim about Jetwing Vil Uyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Vil Uyana, responded to this review
23 February 2012
Dear Guest,

Thank you for posting your review on Trip Advisor and we greatly appreciate your recommendations that you have shared with the rest of the world.

We are thrilled to hear how much you love the hotel and how much it fulfilled your expectations in the limited time of your stay, we are glad to know that you had the time to enjoy the environment and the real beauty of Jetwing Vil Uyana while touring.

This is the ultimate eco luxury accommodation in Sigiriya and we hope your next visit will be for longer as you may need three days to experience the real ambience of the property while doing your sightseeing.

We also organize nature trails, such as bird watching tours, safari tours, village walks, sightseeing tours and the latest being Loris watching trail during the night which is only available at Jetwing Vil Uyana.

We look forward to the pleasure of welcoming you back to Jetwing Vil Uyana in the near future.

Yours sincerely,

Priyanthika Wijenaike
General Manager
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Dubai
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great Place for nature lovers”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Vil Uyana is a fantastic place. Great concept and we loved the spacious, nature friendly rooms. Private swimming pool was great for our kids 5 and 3. The main swimming was even better for a good swim for us. Food and staff was great. Its great if you want to relax and spend time within the hotel with your family or by yourself. Nothing much around the hotel except the sigiriya rock. We bought a lot of mango and bananas whenever we went out : delicious

I think the price should be a little bit more reasonable for tourists

Room Tip: Any.. four types all of them are good. we stayed Paddy and Forest.
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rizmyshariff about Jetwing Vil Uyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing Hotels Limited, General Manager at Jetwing Vil Uyana, responded to this review
9 February 2012
Dear Guest,

Many thanks for your patronage of Jetwing Vil Uyana; we appreciate your comments you took the time to post on Trip Advisor.

We are pleased to know that your kids have enjoyed the private pool in your dwelling, that is one of the most attractive features for the kids and they generally love it. And, our infinity pool adds more value to the property as it really blends in with the landscape of the lake and gives you more space to swim and relax.

Our team is well dedicated to hospitality and customer care. We are proud and confident about their performance and our cuisine at Jetwing Vil Uyana is another key ingredient to our customer’s satisfaction.

I would like to mention that it is not only Sigiriya when you stay with us as we are situated in the heart of the ‘Cultural Triangle’. The array of visits include historic ruins in Anuradhapura and Polonnaruwa, wild life excursions to Minneriya National Park to witness the wildlife spectacle that is the Elephant Gathering, Loris trail, bird trails, Kaudulla National park and religious visits to the Golden Temple of Dambulla. There are altogether 4 UNESCO World Heritage Sites in the vicinity, all just a few minutes away from Jetwing Vil Uyana.

We do hope to see you again soon so that you can indulge in this culturally rich atmosphere and the blissful serenity that is Jetwing Vil Uyana.

Yours sincerely,

Priyanthika Wijenaike
General Manager
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Additional Information about Jetwing Vil Uyana

  • Jetwing Vil Uyana Sigiriya
  • Jetwing Vil Uyana Hotel Sigiriya
Address: Vil Uyana, Rangirigama, Sigiriya 0094, Sri Lanka
Price range (per night):* INR5,937 - 21,004

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