We originally booked two rooms for Lakshmi Guest House, they kindly offered a free pick up from the bus station to the guest house, but unfortunately we've been brought to another guest house: Palm Garden's and not at Lakshmi as per our reservation (same owner "Mr. Malik" for both properties).
We were really disappointed and upset for the following reasons:
a) the owner wasn't sincere with us trying to justify himself in many ways about the reallocation;
b) the owner didn't admit his mistake and he didin't offer us any compensation;
c) our rooms were on the first floor just above a disgusting stinky river;
d) the palm garden's is very far from the city center of Kandy.
But we have to say that the shower was one the best that we found during our three weeks stay in SL.
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