Apart from the smallish well kept garden this Hotel needs an urgent clean, repaint and renovation.Run by two "managers" it is sadly neglected.A small hard bed in a large room.No water,no fridge no A/C,no tea tray and no hair dryer and no room made up between nights.2 ancient TV's in the guest area were unconnected (No aerials!!)It's too far from Kandy to eat out so we were forced to eat in.We are still recovering from the bill which is as follows
2 nights accommodation $210 (agreed in advance)
2 cheese and Tom. sandwiches(really poor) $10 (reduced from the $20 they wanted to charge!)Price next day in the Kandy Botanical Gardens 2 sandwiches total $5 -and this time included chips and salad.
5 Beers $15 (reduced from the $20 they wanted to charge). Going rate in SL is $12 .50 - $15
4 Dinners and 6 pots of tea $52( reduced from $84 ) This is twice the going rate for a meal and a pot of tea. Usually $6-7 and $2 respectively.
2 Cokes $6 (normal price under $1)
Service charge of total10% which we refused to pay.
Total paid $314
TOTAL REQUESTED $363
There was no written list of their charges anywhere. They appeared to double or even treble the going rate and when the finance "manager was challenged he said "well not many people come"
That says it all!
We can only suggest that the non resident Colombo based owner checks his books and the bill for our stay .We still think there is a large overcharge.
If you own or manage Stone House Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
