I stayed here for 4 days in January. On arriving at reception the woman there basically told me off for arriving at that time because the people in my room wanted to stay an extra night and now they had to move their luggage. (Not sure why this was my fault but it appeared that it was). She told me to come back in 30 minutes. i did as i was told only to return and be blanked for 10 minutes then told to wait. Finally i got to my room, with the maids key as the other people also had a key to my room. Security was again an issue when my I phone was stolen, no one believed someone could go into my room so i must have left it on the breakfast table and a customer stolen it apparently. Either could have happened but no one cared that i can tell you.
If you are travelling solo i would avoid this place as all activities to places that the hotel organizes are for a minimum of 3 and if others have booked the rude receptionist will not add a solo person to the trip so unless you want to pay for 3 people you can not do any of the hotels trips....and since at this time of year their is no beach that is a problem, and since there is very little to do in Santo domingo i would recommend you stay in a different town.
The food in the restaurant is average and to get service requires some effort, the staff all seem to model themselves on the receptionist, ie, you seem to basically be in the way.
Also, as others have said, check your bill carefully. mine was way out as all my included breakfasts had been added to the bill as well. Pointing this out resulted in the person charging me getting very annoyed and angry (again you are in the way). Finally when rude receptionist informed her that the bill was wrong and the breakfasts needed to be removed she did. However, be aware, she removed the pre-tax breakfast costs from the post-tax total, thus leaving me still paying the taxes on the incorrectly billed invoice. Pointing this out resulted in 2 angry and annoyed people and the lady taking my money swearing about me in spanish to the rude receptionist. (yes i did understand what you said). oh also bugs, in your bed and all around and all over your food at the restaurant.
- Paraiso Hotel Isla De Ometepe
- Paraiso Isla De Ometepe
