We stayed in Ksar Kenna this may. We booked by email, by a certail Stella. She asked me to pay in advance, by paypal, to have a discount, and i did it. But when i arrived at the hotel, after two days in the erg chebbi desert and a long road, a men there (youssef) told us that the reservation wasn't valid, that he did not have the room we payed, and that he did not either received the money,
After long discussions, we managed to stay in a room without private bathroom without paying again.
I was very surprised, (and annoyed) a i think there is some problem between him and an italian lady (stella celina) that manages booking,
The hotel indeed is nice, clean, good food and very kind people,
Unfortunately is in unhappy place, there is non swimming pool, and it very close to the main road, so some rooms are noisy.
- Ksar Jenna Zagora
