We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Smokehouse Hotel & Restaurant – reviews, photos

Jalan Jeriau, Bukit Fraser 49000, Malaysia
Hotel amenities
Write a Review

35 reviews from our community

    Trip type
Traveller rating
    5
    16
    12
    2
    0
Date Rating
Singapore
Contributor
19 reviews 19 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“The soothing charm of the olde worlde”
4 of 5 stars Reviewed 2 December 2011
3
people found this review helpful

There's nothing quite like The Smokehouse, and the normal rules don't apply. Ramshackle, somewhat run-down, with quixotic service and unpredictable plumbing, The Smokehouse is nevertheless charming. Its significantly due to the place's ye olde worlde ambience - one feels the cares of modernity slip away as one embraces the slower pace of yesteryear. It’s also the weather - delightfully cool & crisp, perfect for lolling around reading books.

The new manager in particular deserves kudos for his attentive & service-oriented approach. We should wish him every success; but hope they don't change the formula TOO much. Its fine just as it is.

It’s my third visit here and, while it is not particularly cheap and is somewhat scruffy, I'll be back. It’s like being welcomed back to one's country home.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask RoamingNick about The Smokehouse Hotel & Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Very nice old fashioned hotel with fantastic gardens”
4 of 5 stars Reviewed 12 August 2011
6
people found this review helpful

The Smokehouse hotel is a lovely old fashioned English country house style hotel in the Cameron Highlands. It has absolutely fantastic gardens which are lovely to sit and read or have a cream tea in with lots of beautiful colourful flowers and birds and butterflies.

We only stayed for one night at the Smokehouse, but we had a lovely time. We were able to check in several hours early to our room which was a nice bonus after a 3.5 hour taxi ride from Kuala Lumpur, then went off to walk some of the jungle trails. Luckily we set off fairly early as we ended up walking through the jungle for almost 4 hours! Even though the Cameron highlands are a lot cooler than the rest of Malaysia, they are pretty hot when you're doing a long walk in the sun!

We were pretty tired after our walk, so in the evening we had a few drinks and dinner in the hotel. The beef wellington (the hotel speciality) was fantastic, and it was nice to have some English style food mid holiday to remind us of home. The next day we visited the BOH tea plantations which are a good visit, although with a fairly scary mountain road to get there!

As the Smokehouse is famous for its cream teas we had one before we headed to Georgetown in Penang the next afternoon, which was very nice. A very pleasant way to end a nice stay.

The hotel is a bit twee, with old fashioned English and Irish music playing in the lounge and the same decor as an old fashioned English country pub, but to be honest that's part of the charm. This is a 1930s ex English colonial retreat in the highlands (and looks like one), which is the reason we chose to stay there. If you want a shiny new glass and steel 5* hotel, this probably isn't the place for you!

Raver & Kat

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Raver_and_Kat about The Smokehouse Hotel & Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Top Contributor
54 reviews 54 reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
“Quaint, cute, worth a stay - but pricey for what you get”
4 of 5 stars Reviewed 11 August 2011 via mobile
5
people found this review helpful

Stayed one night, had two rooms. One king size 4 poster, and the other with 2 single 4 posters.

Room look cute enough, but did smell musty. Bedding actually felt a little damp.

It does have very much the look and feel of an English country pub/guesthouse but is tired and in need of a bit of re-decoration.

The staff are helpful and courteous and made the stay a pleasurable one.

The food was a total let down. Whilst the meat for dinner was fantastic, the breakfast was truly awful with croissants as heavy as bricks!

It's not great value for money when comparing it to other places in Malaysia, but cut off in the hills there isn't much competition.

The roads up/down are long and winding and if you get car sick, this is not the place to visit.

I would recommend this place purely on it's charm and fantastic staff - just don't expect modern day standards.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BeverleyT about The Smokehouse Hotel & Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Enjoyed our Stay”
4 of 5 stars Reviewed 31 July 2011
2
people found this review helpful

We had a wonderful stay at the Smoke house.
From the moment we arrived we were impressed The staff were very professional with our check in and must say through out our stay.
Our room was in Halcyon Lodge. The room was away from the road and very peaceful.
After we checked in we enjoyed afternoon tea out in the balcony. We also enjoyed our dinner at the restaurant later that evening. All in all I think this was the best hotel with character up on Fraser Hill. Thank you for making our stay enjoyable.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask butterfly0179 about The Smokehouse Hotel & Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
“Worth a stay only for the old world English charm”
3 of 5 stars Reviewed 10 June 2011
2
people found this review helpful

Was quite excited about staying at this much hyped 'English' hotel. But sadly it just ended up being over- rated and over-priced. One of the main minuses was the cold attitude of most of the hotel staff except for the manager, who is probably the only one who cares to offer a smile to the guest. The breakfast was too limited and nothing like the hearty fare I was expecting! But the scones served during tea lived up to the expectations...the high point of our stay:) But I would still recommend a night's stay...if only to enjoy the old world charm and tranquil surroundings.

Room Tip: The cottages offer space and privacy
See more room tips
Stayed June 2011, travelled as a couple
Was this review helpful? Yes
Ask ShubaKrishnan about The Smokehouse Hotel & Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Smokehouse Hotel & Restaurant also viewed

Puncak Inn
4 of 5 stars 7 Reviews
Bukit Fraser, Raub District
CHECK RATES! ABS:HotelCheckRates-d1978361?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Fraser\
2.5 of 5 stars 33 Reviews
Pahang, Malaysia
CHECK RATES! ABS:HotelCheckRates-d1135358?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Shahzan Inn Fraser\
3 of 5 stars 28 Reviews
Bukit Fraser, Raub District
CHECK RATES! ABS:HotelCheckRates-d734918?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 0 hotels in Bukit Fraser, ranked by popularity »

Been to The Smokehouse Hotel & Restaurant? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Smokehouse Hotel & Restaurant

  • Smokehouse Hotel Bukit Fraser
Address: Jalan Jeriau, Bukit Fraser 49000, Malaysia
Price range (per night):* INR4,985 - 7,113

Owners: What's your side of the story?

If you own or manage The Smokehouse Hotel & Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Smokehouse Hotel & Restaurant
Show the lowest price for this hotel (from our partners)
We're sorry, we currently have no offers for this property.