It's such a pity to see this place that has great potential but totally in a mess. Duta Hacienda is part of Palm Springs. The setback is you got to check-in at Palm Springs (near the guardhouse) and then drive to Duta Hacienda (it's about 2-3 minutes away only) but this is what the owners should have thought about in the first place. You can either provide shuttle for the guests or create a route directly from Palm Springs rather than driving out on the main road again to DH.
After checking in, we just took a look at the main clubhouse, where you got to go if you want to swim..again..you got to drive here from DH. To be honest, they have so many great ideas within that area...they have (or had) a caravan park where there are a number of caravans to be rented and stayed in. However, these are not in operation (which i have no idea why?). The pool is huge! which they added sand in...to be a sand pool? It looks ok but it may be a diffcult to maintain with the sand in the water. Even the children's playground is not properly maintained as they are showing the rusts and it could injure kids who plays here.
Now..after checking out the main clubhouse area, we went to our room. Surprisingly, it's clean. The bathroom was ok too except for the toilet where the flush wasn't working. As there's no phone in the room, there was no other way to contact maintenance (huh??). Room aircord was good..pretty cold and the shower is good too..good water pressure.
I think there's only a few blocks that are being used..and I noticed that further up there's incomplete blocks.
I am left to deduce that the owners/management had such great plans but either they ran out of money or they probably enjoyed the first part of the profit and then didn't bother looking after that.
This place would be good for those on a budget or going for seminar as there is a seminar hall.
- Duta Hacienda Riviera Hotel
