Why...Why...Why...did I listen to the advise of our tour operator and change our two day stay at the Kilaguni Serena Lodge to this lodge...Why...Why...Why...
As soon as we arrived I knew it was a mistake but unfortunately because of our late arrival we were unable to do anything about it...the lodge is very out dated and appears to be falling apart at the seams...it doesn't appear to have been upgraded since the day it was built...our rooms were very small and still dirty from the previous guests (dirty garbage cans, messy floors etc etc)...the bar was less than exciting and the entire place seemed to lack positive energy...dinner (and then breakfast) was the worst of any place we've eaten while on safari and that includes this three week vacation and a previous four week safari...the noise level from others in the hotel is very bothersome...it's almost as if you're in a cardboard house...no air conditioning and we were there at a time when the bugs came out and were everywhere...now granted they can't do much about the bugs outside but if you are like myself and the travellers I was with then you prefer to sleep with out the bugs crawling EVERYWHERE in the room...was a crappy nights sleep to say the least...the staff did try to accommodate where they could but the place has been left in a state of despair too long...
Anyway, I don't like to use the word "hated" but that's what I'm going with when describing the Ngulia Safari Camp...we ended up going to the Kilaguni Serena the next day and completely enjoyed our stay there...hope this helps...Cheers from Canada...
- Ngulia Safari Camp Hotel
