It has been most frustrating! For more than 2 weeks already have I been trying to find out about room availability and gameviewing facilities at Ark as well as Treetops, i.e. somewhere within the Aberdare Park. I wrote to the hotel directly - no response. I then involved 4 different travel agents (1 in UK, 1 in S.A., 2 in Nbi) - no joy.
One said yes, there's availability but no game-viewing; one said all facilities available - just book with us; two said all lodges closed for renovation. So I phoned the Park Warden of Aberdares in Nyeri - long-distance! - thinking he'd know what's what. He said yes, there's gameviewing by Ark in the Park, and so I booked a trip for Feb 2012.
I now learn that The Ark is closed for renovations (and apparently Treetops too), my booking was cancelled, and they seemingly does NOT have gameviewing vehicles. One has to come in one's own car (either self-drive, hired with driver, or on safari package) and do one's own gamedrives.
Does anyone have REAL believable information? Especially about Ark's gameviewing-cars' availability and guide hirings? In all the reviews below I don't see any mention or evaluation of Ark's vehicles and/or guides INSIDE the park. Everyone talks about the waterhole, but not about what's to be seen on gamedrives in the extensive-looking gamepark.
To cut a long story short, I haven't yet been to The Ark or Aberdares, but still would like to go. Alas, this website required me to enter a travel date and so I did ... but it's not true.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC