We had a short trip in Phitsanulok and chose this hotel cause of its location. The room we had was nice and convenient, clean. The hotel provides 4 hours free wifi per day. We only feel not so good with the restaurant that let us wait more than an hour for just simple omelet. We just realized later that they also offer buffet, but none of staffs advised us. Overall, it was a nice place to stay

I feel a bit bad about relating our experience but for the sake of other travelers i will reveal the following. We stayed for a few days the week before this last visit in an ordinary room which had recently been renovated and everything was fine. On arrival this time we were told we had been upgraded to a 'business suite' which we were happy to accept. Wrong idea. The room was in a disgusting state. Wallpaper falling off. Chair coverings so worn you sat on dirty exposed foam rubber. Carpet filthy. Bathroom faulty. Curtains falling off tracks. Layout Just awful. As we were only staying one night we did not complain. So if you are offered an 'upgrade' best to check the room first. The room number was 1011.

I stayed here as part of a tour, so it wasn't a hotel that I would have picked if I had the choice. The location is decent since it's attached to a shopping center which was very convenient. The room was big and clean. They have a spa in the hotel where you can get massages, but were pricey compared to the massage places across the street. I agree that the hotel is very dated and needs a renovation.

Hotel is a little dated in its room decor as others have mentioned on other reviews, but non the less a fine place to stay, hotel is attached to a shopping centre so if you are there to shop it is ideal, the hotel has nice outdoor pool which was very quiet, restaurant is excellent with a good choice of foods at each meal time, staff where very friendly and helpful.