We stayed here as we had been recommended the train as a means of getting up to the ruins of Sukhothai from Bangkok and the nearest town on the train line is Phitsanulok. We did some research into hotel options in the town and we came to the conclusion that we would have to 'rough it' for the two nights we were here. And rough it we did: yellowing and stained (and not clean) headboard, slightly stained (though clean) sheets, badly stained and worn towels, a thin film of dust everywhere, not enough electric points and 'old style', a general 'falling apart' feel to the place... staff often uncommunicative, lift doors with no sensor (just make sure you don't get stuck in them, very painful). Everything is old, out-dated, there is the idea of a past era of glory which is long gone. Catering for tourists arriving in bus loads and leaving early the next day (therefore breakfast and check-out horribly chaotic). They gave us a room with twin beds when we had requested a double, so they had to change it - not a problem as they had lots of empty rooms, just incompentence. There was no in-room safe (which there should have been), we didn't see the pool, no internet access, we had the impression that the door service was only for tips, only Thai TV channels, the shower was over the bath (but at least it drained!) The man at reception was helpful and the laundry service was cheap and efficient, so there were some plus points. I would say if you need to stay in Phitsanulok you'll probably find this is the best value for money, but if you're here to see Sukhothai I would advise against the train/Phitsanulok part. Thai trains are simply a waste of time. Dirty, uncomfortable long journeys where you have no choice regarding 1st/2nd/3rd class - they run according to the time of day. ie, first class at night, 2nd class in the afternoon, 3rd class in the morning. As a result we had to travel third class - it was practically free as we paid the equivalent of 72 cents for the two of us to travel for hours but it really was hours - 11 hours of no air-conditioning, black dust flying through the air, no usable toilet... We met others who'd taken the bus up from Bangkok, which, as long as you travel in the daytime is a great option. Clean, safe, reliable, cheap, air-conditioned, civilised and still full of Thais so not just for Western tourists, and, most importantly, will take you directly to Sukhothai where you can find infinitely better accommodation than in Phitsanulok and be so much closer to the absolutely fantastic historical park of Sukhothai. All round a much better option!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC