We had a junior suite with really great views, all lights and fixtures were working properly and room, bathroom and bed were all clean at a very acceptable level. Ok, the curtains are in urgent need of a good cleaning (I thought it was a kinda floral pattern, however my wife pointed out to me it was just plain dirty. Well, men just cannot see such things ...).
Breakfast is lousy, but then relax, just sleep in and take early lunch in town instead. Transportation however can be difficult and the staff is not extremely helpful.
Anyway, it was quiet and peaceful, the pool looked very clean (and there was sufficient pool furniture) and for the money we paid it was pretty ok and we wouldn't hesitate to stay there again anytime soon.

It may once have been 'Royal' and it may once have been a grand place given it's location but this building has been let go and is crumbling around the managements ears. In travelling the world for 40 years I do not think I have seen filthier carpets than in here. There should be a sign that says 'Please wipe your feet on leaving.' We stayed in a 'junioir suite' that strangely is a single room. Apart from the toilet not working (which was promplty fixed) and the bath hand rail falling off the wall and the aforementioned carpet that was slightly cleaner than the hallway's, it was a good sized room with a good view of the river and bridge. Breakfast is a cold affair, although they use the standard buffet equipment they do not use any heaters so expect your eggs and sausages cold. The management also allow hawkers right up to the front door who are a right nuisance especially when everyone is fighting to get their cars under the front door porch so they can transfer their baggage without getting wet. The management of this hotel obviously no longer wish to cater to an international trade instead concentrating on a less demanding domestic market. Considering this hotel was the same price as the next hotel we stayed, the Amari Loei Palace this was poor value. Not Again.

This was my second time at the hotel in six months (two trips to Thailand from Australia).. I was travelling with a Thai national each time .
I think most people are expecting "Western " type hotels with everything laid on - tea and coffee making facilities, 24 hour room service etc. This is Thailand, not the Western World..
The view from our 8th floor room was great, looking out over the river and bridge.
Staff were good and courteous and spoke some English (I mean,once again, this is Thailand, out in the Sticks!).
Transport to and from was easy - there are always tuktuks outside and I got them for 50 Baht each way.
Breakfast (buffet).gives a much better choice than I found in most Thai hotels.
If you want to go to riverside restaurants (where you can get a really good feed with beer for 20 to 30 bucks for two, get a tuktuk and pay him a little extra to wait, or come for you later.
If you are used to 5 star hotels, then this is not for you (but then, where will you find a 5 star hotel in the region?)
I will be there again in July, this time with my 15 year old - and I have learned Thai this past two years (I am 65 years old!) . I do not anticipate any problems.
I had no problems with hot water, cleanliness or anything at all.in the hotel
Did not use the pool at all, but it was there.
I will quite happily recommend this hotel to anyone.

One of those concrete bunkers that were built in the 90s and has become derelict already. The initial investment done, nothing seems to be posible anymore.The hotel is in need of a few tons of paint. The furniture is designed to look impressive, not for practicality. The hotel has a musty smell of wet concrete. The first room we were sent to had not been made up yet (around 0400pm). The curtains in our rooms were in tatters. The batteries of the remote control were empty. The water in the bath room was just warm enough for a bath. The food from the room service had to be put outside. We asked the staff to pick it up. They promised every time. In the morning it was of course still there. That is how many hotels in Asia breed rats on all floors. The swimming pool was decorated with plastic bags. The location is well away from everything, I felt like a prisoner. The staff does it umost best to complicate everything untill they find a solution at their price off course.
I have experience with hotels in Asia. n the morning, before breakfast, I gave the key at the reception and told them to check the room and the pitiful minibar, so I could leave immy after breakfast. Of course they did not. I was (nearly by force) stopped by a doorman who refused to release my luggage. There were about 15 guests in he hotel and in 25 minutes they had not managed to check the room. The breakfast was standard, this means they think they can dump everything on a few tables and you eat cold eggs and sausages. There was a lady who fried fresh eggs, she did not even know how to do this. At a table, a few local politicians had a kind of meeting/celebration and were extremely noisy.
In short: avoid when posible
Positive: quiet in the night (most Thai hotels do not offer that anymore), good beds. The view on the Lao-Thai friendship bridge.
Negative: the rest.

PS: I wonder how this hotel can get positive comments. I travel a lot in Asia and I have found worse that this only in India. I am ready to visit the hotel with any professional tourism critic.
PPS: I have not see anything mentioning Holliday Inn in this hotel. That must be a mistake.