Dont even bother with this hotel. Honestly it is one big disappointment. We were booked here to stay her for six nights but after booking and reading other posts on here I decided to book back on koh samui and I am SO glad I did. On the first night we arrived we ordered room service - the day we left the plates were still outside our hotel room where house cleaning had left them and which had been attacked by dogs for the left over food. They only cleaned our room ONE day the whole stay we were there. We had to beg for clean towels and toilet paper. If you want a peaceful hotel it is probably not the best hotel. People coming back from the full moon party etc were rather loud and it echoed waking us at all times through the night. As well as this the house keeping staff were located underneath out room whom were constantly yelling and receiving loud phone calls. The hotel room was filthy. The floors are polished  concrete which shows up a the dirty etc which they would just sweep under the bed. We also found a toe nail in our bedding which did not belong to us (we had painted to nails) and body paint all over the sheets that was not ours. They also would not give us clean glasses nor our free bottles of water each day. All the decking and wood floor around the hotel was rotting and you had to be careful we you stepped as it would just break. Several times I saw staff fixing decks and or not even bothering to fix it. The lift up and down the hill was okay but dreadfully slow the only other option was to walk up really step uneven stairs.  Our TV in our room did not work for the first two days and after many phone calls and going to reception they finally did something about it. One good thing about this hotel was the location to haad rin and other shops but not close enough for walking distance. Over all I would say don't stay here and just spend more money somewhere else. You will regret staying here. 

We stayed in lots of different hotels throughout Thailand and this was by far the most expensive and definately the most disappointing. We had to stay a minimum 5 nights which we pre-booked and paid for but ended up leaving early and losing our money. While we stayed here there were two couples who had money stolen from their rooms so every time we left we felt the need to leave the tv on loud and lights on. The pool is very small and warm, the views were very nice though. Most of the staff were very nice and friendly, there were a few though that were rude and unhelpful.

The odd thing about this hotel is they say it is a relaxing hotel and therefore ask you not to play loud music in your room so as not to disturb other guests, which is fair enough. However, the resturant plays EXTREMELY loud trance/dance music throughout the whole day that we could hear at our room.

We booked the nicer room and the views from our room were spectacular, but we had no outdoor furniture and when asked if we could get some chairs, we were told there were not any available. We noticed that some of the other rooms had lamps next to the beds and when we asked if we could get one we were told there were none available and when we asked if we could hire a dvd player, we were told there were none available.

This hotel was very disappointing and for the price it really isnt worth it.

The best thing about this hotel is the location; the view of Koh Samui from the rooms' balconies is stunning and the full, half and black moon parties are all relatively close by. However, that is the only positive that I could possibly draw from our four night stay here. The rooms were fairly clean and basic, pretty average for the price range. The breakfast was slow to arrive, wasn't what we ordered and when we said as much to the man serving us - who later turned out to be the manager - he simply shrugged and walked off.

As for the thefts we found out the hard way that they are extremely frequent at this resort. After having things stolen from by the pool we spoke to other people staying here who had had money stolen from their rooms (some even said that their luggage had obviously been searched through) and another guest who said he had stayed here several times (I am very curious to know why...) said that every time he had stayed there someone had reported a theft to an unsympathetic reception. The hotel manager made no attempt to help us in any way when we reported the theft and patronisingly suggested that we call our parents for money. To top it off when we left the following morning he charged us 400 baht for minibar drinks we had not had and said that he would charge it to my card if we didn't pay on the spot despite the fact that it was the last of our money and we had yet to pay for a transfer to our boat.

When I read the other negative reviews on this site I thought that I could live with unhelpful staff but I would never have dreamed that the hotel's manager could be so utterly impudent and rude. I've never bothered to write a review before, but I feel that others really ought to know the true nature of this resort.

Swimming pool is very good. I can see Samui's view. The room was very nice and clean.