We stayed at the Panviman for 4 nights for our honeymoon.
We had a good stay , but would like to highlight the following concerns we had, which may help new guests make up their mind whether they should stay here.
1. It is certainly not a 4 or 5 star resort as per the website and brochure. More a 3 star , but a dated one. I must admit we had a great stay but the value proposition is WAY out here.
2. The resort is over 25 years old and im unsure whether much has been changed since it was developed! maybe here and there.
3. Location and views are very good. Pool great , even a little dated.
4. Service and overall welcome feeling was terrible. We felt that we were doing them a favour by staying there. I think this stems from the " old school" management style or lack of management. I got the feeling they used the glitzy brochures to lure in guests , then Overcharge them on every thing they possibly could ( one has to pay for wifi!!) The GM I spotted spending more time dining in the restaurants than managing his staff! Seemed like he was not too bothered.
5. Resort cleaning staff were friendly and helpful.
6. Front desk operators were rude at times.
7. rooms clean, excellent view of the ocean, but very dated. Smelt a bit damp, masked by incense.
8. Breakfasts were good , but could be better for the 4 star prices I was paying.
All in all if I was paying a third of what I did I would say It was worth it. Resort needs a change of managent and a total revamp and then I would say it has something going for it.
I am staying my last night in the "Bangkok loft inn" in Bangkok 1/6 of the price and Panviman could learn something from this hotel!
- Panviman Hotel Ko Phangan
- Panviman Resort Ko Phangan
