A couple of months ago, my friends and I choose Sunset Hill Resort as a place to stay during the November Full Moon. We booked a 3 bedroom apartment with rooftop Jacuzzi. The view was just as amazing as the rooms. Good beds, large outside terrace and the view from the Jacuzzi roof terrace is indescribable. Even better was the service. Thanks to Adam (I think the GM), his girlfriend Gig and the Dutch couple A&A who all seem to be working 24 hours a day. The relaxed atmosphere makes you feel at home right away and they will always make time or a chat or to advice you on where to go en how to get there.

Thanks guys for giving us such a good time... we'll spread the word!!

We stayed here towards the end of our travelling around Thailand, we decided to stay somewhere more upmarket and away from the madness of the main area. The resort ittself is amazing. Very peaceful and laid back atmosphere. Granted it is a little awkward to get to unless you RELLY like walking..a lot !! We hired a Jeep for two days which totalled €50 plus fuel. You could go for a moped but we needed to get home in one piece.

Expect to pay approx THB200/person for a taxi from Sunset resort to the main areas.

Beauitiful resort, great english speaking staff and good food.

A group of six of us stayed here over New Years (Jan 2012) and couldn't have been more disappointed.

Where do I start with what went wrong:

1) The website is really far from the truth. First of all, you are overlooking an unfinished building and 4 telephone towers! Secondly, while they claimed that we were getting 3 separate rooms and a kitchen, it was really a studio room that connected to the adjoining room. Not at all what we expected.

2) One of our toilets wouldn't flush! Imagine not being able to take a dump or being stuck with a floater for hours. When we complained, they said that their sewer system was backed up. Is that really acceptable?

3) The hot tub on the roof looked like it had water from the pre-historic age: green and murky! They sent over people to "fix" it for the first two days we were there, nothing was fixed.

4) The location is at the top of a steep hill which is approx 400m from the main road. The taxis would not come up the hill, so no matter what time of day and how tired you are, you are going to walk up that hill. This got tiring quickly.

5) What Wi-Fi? They claim Wi-Fi throughout the hotel. The reality was that the signal was extremely weak. Even when we connected to the Wi-Fi, we couldn't get onto the internet, because their router ran out of IP addresses. I had to explain this to the hotel managers when I left.

BOTTOM LINE: this is not a resort, their service is terrible, and their rooms are way-overpriced.

Stay in a bungalow on Had Salad, Had Mae Had, or Chaloklum. You will be on the crystal-clear green water and have a much better time.

In terms of location, this place was extremely inconvenient. Given that the only modes of transport was taxi or a pick up truck this meant we paid a hefty amount on transport alone. In addition, given that the location was isolated it meant we relied on the resort's food - which was not up to standard (service and taste wise) given the prices they charged. We also came across problems with the resort's facilities - firstly, the hot water did not work for TWO DAYS, in which was not rectified for the entire stay. Secondly, the air conditioning had a major leak. Thirdly, there is a "in-room" option - however there is no telephone in the room (meaning you have to physically go downstairs to make an "in-room" order.

However, the only upside was that the staff at the resort were extremely friendly - although not particularly organised - there was no sense of communication when we enquired about certain things and no one got back to us.