The location is great, a stone's throw from the beach, and the hotel itself is not bad, although a little dated in style. The rooms are painted well, and well appointed and the pool is nice and clean, with reclining chairs and parasols. There is a small restaurant for the breakfast (overpriced and a struggle to get what is supposedly offered if you don't have it included in the room price) but the other food is OK. However, I felt that the two Thai managers (not sure if they own it) have severely let this place down, and perhaps that is why it was the only place we could find with rooms over the xmas period. They were rude, shouting at each other and members of our party in a very un-thai manner. I live in Thailand and have for some time, and I was shocked. I was in a room with three people and although we were not charged for the extra person, the Thai managers would constantly refer to this in Thai (we can speak it!) when we asked for water (I was not allowed to have free water or breakfast). Although the rooms were cleaned every day, the beds were not fully made (sheets not changed for the whole 5 days) nor bathroom cleaned and towels hardly changed - only when we asked several times. The icing on the cake that was this hotel experience was missing our pick up due to the mis-information given. It would seem this was a scam to get more money (350bht for 5 people to travel 5 mins). They tried to make all of us and our luggage go in their motorbike with side saddle, ridden by a young girl who worked there! We protested due to the safety of this - we were screamed at, so we got in, and lo and behold, the bike would not go, and it was obvious it could topple with the weight. I would only recommend this place if there was a change in management to improve the service and if the constant pushy-selling of day trips was reduced (as soon as we got there, and as soon as we cam down to breakfast they would join us at our table and push the trips on us!). A word of warning too - Don't insult guests in Thai to their face or to other party members - they understand!

The hotel had decent rooms and a nice pool with good access to the beach. However the hotel owners were very unfriendly.

They refused to wash and / or replace our towels and didn't stock the fridge with water. Breakfast wasn't very good and they refused to help us with anything. All the advice they gave turned out to be sales speak in the hope we would buy their over priced packages.

In summary they were rude and spoilt what would have been a very fun holiday.

Having lived in Thailand for 3 years, I'm pretty accustomed to the ways of Thai people and resorts and have stayed at many, many places around the country. The hotel itself is actually decent and in a good location, however, the staff and service in this place was really very poor.

We stayed for a total of 5 nights in which time we had to fight to get new towels and water in the room which is standard in even the cheapest of resorts. Eventually we ended up getting clean towels once and on a couple of occasions after leaving the towels in a pile to be changed we found that the dirty towels which had been left on the floor were simple hung back up on the towel rail.

The mother and daughter owners were extremely rude to all of our party- mostly Westerners but with one Thai- and as most of us can speak Thai we could understand the nature and ways in which they were speaking to us. The mother even told me once that she thought I was nice because I didn't keep asking for things all of the time like the others in my group!

The trip culminated in us missing our bus back to Trang due to the two women giving us the incorrect time to come back to the resort (45 minutes after the bus had left) and then trying to sell us a ridiculously expensive trip in their own taxi, one of the many scams they had been pushing the whole time we were there. When we refused to pay them they began to literally scream at us!

The actions of these two women was most unlike anything any of us have ever come across in Thailand and I think there are many better places to spend your money, especially if you are not being rude to them in the first place. I certainly wouldn't recommend this place to anybody, the two female owners are a pair of money grabbers.

What a nice place to stay. The room has a 140 degree view of the sea with the sunset and the moon set right in the middle. There is a very nice swimming pool. The room has air conditioning, king size bed with comfortable pillows, tv, wireless internet, an extra couch/bed, and a very nice private balcony with two nice chairs and a table. There is also a nice work desk. The service is very nice and the cook will cook anything that I ask. The breakfast is only ok. Do not go to the moonwalker bbq restaurant down the beach. They do not understand what a customer is. Very bad people. I always am amazed at what kind of people will try to rip off tourists. This is such a nice place.