A resort run like a mafia gang, we were unfortunate to experience high handedness and irrational bullying by the staff. We paid an advance for three days and wanted to leave after one night - as we found the rooms too cramped. We were told that we will forfeit our advance and will have to pay the balance bill. On requesting them to adjust the advance for our food bill, the gates were shut and we were told that we cannot leave without paying. We had to use our contacts, who in turn got the local police to threaten the staff and they had no choice but to let us go. Very very rude staff and almost gave us a feeling of being imprisoned for no fault of ours. The hotel had only two rooms booked and they gave us stories of revenue loss. Weird concept of customer service indeed. Understand that the owners are French and ruthless and would extort the money from the manager if we did not pay. Cant imagine we allow them to do business in India in this way !! They still owe us Rs 4000 and we dont think these extortionists will ever return it. My advice - DONT RISK IT
