Booked via Stayzilla , our original choice rheinberg was full so had to settle for this. Got a deluxe cottage which is not really a cottage more like a 2 bedroom suite but with a very nice balcony with a nice view. 3500/- for 2 nights breakfast not included. Nothing for miles around the resort so obliged to eat in. Food quality below average and not much choice not even things that were mentioned in the menu. Rooms were big and clean. No housekeeping unless you specially call for it. Transport was a problem they can call an autorickshaw for you but you have to wait 20 to 30 mins for it.
We booked a taxi for allepey with them after confirming the price. On checkout there was no taxi. He said the price had changed and that he had an old rate card and if I wanted he could still call one for which we would have to wait an hour. As we were short of time we left digusted. He had no answer when I asked why I wasn't informed of this the minute he knew instead of waiting till I checked out.
Finally I would say resort is nice in the middle of nature far from the city, but the staff is really not service oriented and do the minimum they can.
