We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hotel Palacio De Goa

Hotel Palacio De Goa – reviews, photos

Dr. ST.Gama Pinto Road | Panjim, Panaji 403001, India
Hotel amenities
Hotel Palacio De Goa
Ranked #11 of 40 hotels in Panaji
3.5 of 5 stars 21 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

21 reviews from our community

    Trip type
Traveller rating
    2
    12
    5
    2
    0
Date Rating
Navi Mumbai, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Hotel is a cheat”
2 of 5 stars Reviewed 28 January 2011
2
people found this review helpful

I stayed in this hotel in Jan 2011. On their website they have clearly mentioned that breakfast is included in the room tariff but when I asked for it next morning they gave some varying vague excuses like that is not for everyone, that we dont provide during winters etc.The hotel staff is very rude.
Also, when we checked our bill while checking out, it was full of mistakes and the staff was ready to fight with us. They made us wait there for close to 1 hour while our taxi was waiting outside and then only they came to know that the bill they made was wrong.
The location of the hotel is also not great, rooms are ok but they wont give you proper service and try to cheat you whereever possible.

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Sourabh911 about Hotel Palacio De Goa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trivandrum
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Front desk staff not helpful, hot water only for two hours in the morning”
3 of 5 stars Reviewed 9 January 2011
1
person found this review helpful

Our family stayed here for one night in December so that we could visit Old Goa before we headed north to our beach resort. The rooms were basic and clean, though we couldn't take a shower when we check in because they only have hot water for two hours in the early morning. No way of knowing as it was not posted anywhere. We asked the young woman at the front desk about getting a taxi to Old Goa and she was very unhelpful. It was almost as if I had asked her info about visiting the Taj. There was music playing in the hallways that was so loud we had to ask them to turn it down. Breakfast was basic, held in an outdoor sunken area with high walls all around.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask SteveJenn about Hotel Palacio De Goa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata
Top Contributor
56 reviews 56 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“OK HOTEL BUT NO CO-ORDINATION BETWEEN STAFF AT RECEPTION”
3 of 5 stars Reviewed 2 January 2011
1
person found this review helpful

Rooms are pretty small and slowly falling into decline.There are 4-5 lights but most of them donot work.The balcony is strewn with pigeon dirt and unusable. Management should try and put a net so that guests can use the balcony. The Aircon is put at a temperature of 25/26 degrees and there is no remote. You need to call room service to increase/decrease the temperature.
Breakfast was good. Room Service and Restaurant were also commendable.

But lack of co-ordination at reception was really disappointing.

WE had paid an davance deposit which the staff couldnot find at check in. Though I showed them the mail confirmation from their manager,they kept insisting for the deposit slip.The night before check out I paid the balance as our check out was to be early morning. Then during the day we got a call from them stating that we had not paid and checked out !!!! This was highly unprofessional as payment was made through credit card and they gave us a receipt. While staying there I saw a guy from Bangalore having some problem with the same issue.
The hotel is kind of in a quiet area and to get a taxi or auto you need to walk a bit. The shopping areas are a bit away from the hotel.

  • Stayed December 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask sckol about Hotel Palacio De Goa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
1 helpful vote 1 helpful vote
“Nice Place to Stay in Goa”
4 of 5 stars Reviewed 29 December 2010
1
person found this review helpful

We stayed here for 2n/3d during Christmas 2010 in Double A/C which cost us Rs.2500/night double than the normal rates due to christmas/New Year holiday. Rooms and bathroom were clean and spacious with good amenities(TV,small fridge, Bathtub). The staff was friendly and the service was good. They arrange Bike on rent, sight seeing tours, Cruise, cabs on request. You can easily hire a bike and roam around goa. North beaches(Calangute,Baga,Vagator,Anjuna) are around 18-20km and South beaches(Majorda, Colva, Benaulim, Betul, Canaguinim, Agonda and Palolem) are around 40-45km from hotel. Being located in town most of the panaji's good restaurents are at walkable distance.

They provide complementory breakfast which was good.

Overall a value for money place.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask h1tchhiker about Hotel Palacio De Goa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Perfect hotel in the capital, in close proximity to beaches and attractions”
5 of 5 stars Reviewed 20 June 2010

Hotel Palacio de Goa is located in the capital, Panaji. The rooms are very comfortable and recently refurbished. Some rooms even have Plasma televisions. There is a taxi rank directly opposite to the hotel which is very handy.

The key feature of this hotel is that it is great value for money. In comparison to other City Centre Hotels you get a decent sized room with equally good service provided between 1200 and 1500 rupees. The hotel also offered complimentary buffet breakfast which makes it even better value for money.

The hotel staff and very attentive yet friendly.

  • Stayed January 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rajivtarcar about Hotel Palacio De Goa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Palacio De Goa also viewed

The Menino Regency
4 of 5 stars 31 Reviews
Panaji, Goa
Show Prices ABS:HotelCheckRates-d729971?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ginger Goa
3.5 of 5 stars 267 Reviews
Panaji, Goa
Show Prices ABS:HotelCheckRates-d1154544?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Panjim Inn
4 of 5 stars 161 Reviews
Panaji, Goa
Show Prices ABS:HotelCheckRates-d425691?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 40 hotels in Panaji, ranked by popularity »

Been to Hotel Palacio De Goa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Palacio De Goa

Dr. ST.Gama Pinto Road | Panjim, Panaji 403001, India
Price range (per night):* INR1,334 - 1,779

Owners: What's your side of the story?

If you own or manage Hotel Palacio De Goa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Palacio De Goa
Show the lowest price for this hotel (from our partners)
Show Prices