I just returned from Laguna Albatros and the whole stay was rather sad. It got worse and worse with every day spent there.
The chech-in lasted forever, there were 3 people at reception and they all used one list to give you a room. So while one of them was using the list, the other two were doing nothing! It never crossed their mind to get a copy for all of them to speed thing up. I watched the same scene several times when other tourists came thoughout our stay.
While we waited, we witnessed an awful scene. A woman was displeased with her room and demanded another room, I admit she was quite aggressive (but what do you expect after waiting for your room in a line for over an hour?) but the reception staff was... beyond everything - they just started chatting in Croatian and were laughing at her.
We also had an issue with our room - they gave us double instead of suit that we booked.
The room (we had seaview suit) is nothing special and needs renovation. Bedding and towels are old, curtains had stains. I didn't quite get why some kind of table was placed behind the door - in order to sit there you have to close the door and be ready to jump aside if someone opens it. Air-conditioning is bad - no matter what temperature you put, the conditioning has a life of its own. The bath was clogged and I had to stay knee-deep in the water while taking shower. We asked to clean it, the guy at reception promised to send someone and no one came!
The food was pretty much the same every day and not all of it was edible. Though the local wine and beer were quite nice.
There are 3 pools and none of them was with seawater. There aren't enough beach chairs and umbrellas so guests put their towels on beach chairs early in the morning and if you come after 10.00 am, you won't find a single chair. And when we asked for more chairs/umbrellas, we were told - there are none left.
I wanted to prolong our room as we had a late flight and I asked receptionist in advance about it and he told me it was possible. So I was really surprised to find out that it wasn't possible just one day before we were leaving.
The reception staff is really worth mentioning - none of them have ever smiled and been friendly with anyone! They are all rude and unpleasant to deal with! One lady is especially impolite - she made to effort to say 'hi' in return.
I used wi-fi, which cost 20 kunas ($3 per hour) and had to run around the hotel to find a place with decent wi-fi coverage.
Though I should say that animators there are great. The two guys are super nice with kids, they came up with different competitions and activities every day and kids were really enjoying themselves.
Still, nice wine and animators can't make up for other negative experiences we had!

We stayed here August 09 for 1 week we were the only english people here lots of Germans and Russians who were very ignorant except for 1 German lady. When we booked in they could not find our details the hotel reception staff were very unhelpful and miserable. The hotel it's self looked like a hospital / Insituate. Meal times what can I say the food was not edable we had gone all inclusive what a mistake we had to eat all are meals out and we are not fussy eaters we like to try new foods but it was disgusting even breakfast was difficult to find something edable. Rooms were tiny could not swing a cat. pool facility rubbish evening entertainment terrible we went out every night into the markert square. Only good thing about this place was I found a 5 mile run round a park every morning we found nice beaches and bathing areas away from our hotel but I would advise you not to holiday here what a complete waste of money.

My husband and I have just spent 2 great weeks at the Zelena Albatros Hotel. For the first week we were the only 2 English guests but everyone was very friendly towards us.((mostly Russians and Germans)
Our room was spacious and was kept very clean, fresh towels supplied every day.
The Staff especially in the bars and restaurant were all very pleasant and friendly and helped make our stay a memorable one.
We were entertained each evening with a live group which played until 11.30 each evening. The entertainment provided by the animation team was also good. The bar oposite provided live music until 12.am
The Location was excellent. The bus stop for Porec was outside the hotel and in five mins walk we caught the boat which ran hourly to Porec. Another fun way of getting to Porec was a ride on the Noddy Train.
My husband and I look forward to returning to The Albatross next year.

I have just come back from spending two weeks at this hotel and was disappointed with our choice, while the scenery is beautiful the staff are not ,in fact the majority were quite miserable your lucky if you get a good morning or hello or even a smile. The food was edible but very repetable and eventually boring .The entertainment in the evening was a bit pubbish and laughable.
There is porec nearby which is very nice although i do not recommend the aquarium its very small only about ten tanks and some were empty ,you can get to porec by a bus stop outside the hotel or by a ferry in the harbour opposite the hotel. I would not rate this as a 4 star hotel more like a3 star and although the bar staff /reception staff speak english a lot of staff do not , in fact i would say this hotel caters more for russians than british people and this shows in their attitude towards us ,als BE WARNEDwhile we were there our friends had their room broken into. If your looking for nightlife thre isnt any the hotel closes down at 11.30pm,I WOULD DEFINATELEY NOT RETURN TO THIS HOTEL.