We immediately felt very unwelcome when we arrived. There was no parking outside the hotel and when we enquired about this the male receptionist gave us a map of a very convoluted route to some obscure carpark in an old unfinished building site. We were gob smacked. He said "it's easy, you'll find it". We were totally lost. The last thing you feel like doing after a long drive is to drive around a foreign town looking for a carpark. We had been told be the manager, prior to our arrival, that our car would be parked for us.
When we checked out the same receptionist ommitted to tell us that we could park right outside in a reserved space so that we could load our luggage into it. We had to leave our son to guard our luggage, walk to the carpark in the unfinished building site, bring the car back to a park way down the road from the hotel and then lug all our bags down to the car. NOT GOOD!
He also wouldn't explain our lunch receipts - we had one lunch there, which for some reason produced five receipts written in Croatian. He was very flippant and said they were 'meals'. By this stage we couldn't be bothered pursuing anything further with him - it was just too hard. So we paid for the five receipts.
Our room was "inch around the bed" material - and that's with our suitcases standing up. We paid alot extra to have our son in our room (it cost NZ$475 for one night!) and it was a ridiculous squeeze. Our deck was disgusting, it was a storage place for old hoses. We couldn't believe our eyes. We had to keep the curtains closed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC