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Iberostar Albatros – reviews, photos

4.0 of 5
Od Zala, 1, Cavtat 20210, Croatia
Hotel amenities
Iberostar Albatros
Ranked #9 of 18 hotels in Cavtat
4.0 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Half board(4)
  • Well worth(3)
Traveller rating
    53
    67
    39
    7
    7
Only show reviews for Family (41) | Couples (84) | Business (1)
Date Rating
Moscow
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Very mixed feelings”
3 of 5 stars Reviewed 3 February 2012
7
people found this review helpful

Location
In general not bad: 7-10 min to Cavtat by foot, 40 min to Dubrovnik by boat (look at the schedule). Public beach (shingle, deck chair&umbrella must be paid) is across the road, very small and crowded. Seawater is pure… before 8 in the morning or at least 30 m from the coast. We often felt strong chemical watermelon smell in water close to the beach- with closed airplane direction it suggested about not good things for our health…Beach amusement (for example, jet ski) are much overpriced, staff is indifferent.
But Cavtat is beautiful! Small, sozy, with Vlaho Bukovac museum and good restaurants.

Rooms
We had got really good room with large balcony and amazing view. There were 1 bedroom, 1 living room and a bathroom. Room was slightly worn, but enough clean. Mattress was very hard. Strange yellow pool met us at the bathroom floor…Well, staff cleaned that pool. In general bathroom was good cleaned, but walls was mould in seams. But splendid view and huge balcony won our hearts :)

Food
All was fresh, tasty, but without dainties. It was unusually tasty and various in day, when group of people (looked like supervisors or officers) have appeared at hotel. Anyway, birthday cake for my husband was pleasant sign of attentiveness to guests.

Facilities
In one word- poor. Very much poor. Three stars with minus- no more. Club for children till 12 was scant- only inside hotel with poor toys for babies. My 9-years old child said it to be too much boring and joined to another group with Tin. Tin was alone animator-cheerful and artistic. He was supported by bodybuilding and shaping-up coaches. They performances vulgar, commonplace sketches in the evening. Once they were changed on living piano music…terrible playing out of tune.
It's a pity, problem with deck chairs mentioned in other reviews is true. You must keep deck chairs for yourself in early morning.
Gym is not free. SPA must be special mentioned. It seems to me to be cheerless, with poor equipment. I liked masseuse Antonia- in spite of diverting to phone calls (it was nobody on SPA-reception) she was diligent and make good massage. In other day I went to masseur (I don't remember his name, he is tall and grey-haired). He worked in dark unpleasant closet (2x3 meters), he always stopped to talk about the weather, life and other deep philosophy subjects. When he had finished, I noted him to give me a massage 20 min instead 30 min. He was unpleasant surprised that I watched the time and agreed to reduced the price of massage by 20% (not by one third). I didn't feel relax, warm or any effect after massage. So, I do not understand what I paid for 30 euros!
So, all hotel facilities are on the verge of customer toleration. This hotel is for modest guests.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Larisa_F about Iberostar Albatros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Albatros, responded to this review
7 March 2012
Dear Guest,

Thank you for writing your review from your recent stay among us at Iberostar Albatros. Please receive our most sincere apologies for mailing to meet your expectations. The head departments have been informed about your comments and I am sure they will help us to improve.

Feedback like yours is very important to us, so we know what we can improve to reach an even higher and more exclusive service for our guest. We will certainly take in our consideration and we will do our utmost to improve these points.

We assure you that we will continue working to improve your next experience with us if you would like to visit us again.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Nice summer resort”
5 of 5 stars Reviewed 1 February 2012
9
people found this review helpful

We spent 2 weeks in August 2009 with my family and our friends. The hotel itself is situated near small Mediterranean town Cavtat with a very picturesque bay and a wonderful walking route nearby. Everything was perfect. It had kids club, not burdensome animation team, real gym and unbelievable sea view.
Don't forget to go to Dubrovnik by shuttle boat. The old city deserves best references. Seafood restaurants can boast their menus. Don't be
Any in the eve and have a walk on the walking route.

I would return there.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Albatros, responded to this review
22 February 2012
Dear guest:

First of all I would like to thank you for the dedicated time in writing such a wonderful comment about our Iberostar Albatros.

It is a delight for us to read how much you have enjoyed your stay in our hotel and all our facilities and services. Thank you for highlighting out so many aspects which are very important to us to achieve an exclusive and personal service in our hotel.

Thank you for your words: “Everything was perfect”

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
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Redcar Cleveland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Looks can be deceptive”
5 of 5 stars Reviewed 30 January 2012
6
people found this review helpful

On arrival at the Albatross you could be thinking you have arrived in Berlin in the late 70's. There is a huge concrete wall facing the front of the Hotel. The arrivals area feels like an airport arrivals area - it's that large.
But from there the similarity to Berlin or an airport ends. The staff are so friendly and the welcome drink was much appreciated.
the hotel is shaped like a big horseshoe and most rooms have a sea view - overlooking a beautiful bay, to which many luxury yachts are regular visitors. Indeed each of the adjacent bays are liberally sprinkled with luxury boats beyond the reach of my bank account. The sunsets over the bay have to be seen to be believed - beautiful photos every evening.
We were on a half board basis - breakfast and evening meal. The food was always freshly cooked, and so plentiful. A substantial breakfast was sufficient to last all day until the evening meal.
The area around Cavtat is easily walked and the coastal route around the adjoining bays was most enjoyable, a lot of the walk is in the shade of trees - in fact the whole area is a lot more verdant than some of the Mediterranean islands.
A boat trip to Dubrovnik is a must. It is a very busy and compact city, with history around every corner. One must do trip is to take the cable car ride up to the fortress above old Dubrovnik. Tremendous views. Most people just stay in the vacinity of the cable car station, but it is worth taking a walk into the adjoining countryside and try to picture why there was so many battles in the area within living memory.
We look forward to a return visit.

Room Tip: A Block seemed to have more sea views at no extra cost The lifts in B block kept breaking down
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  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Albatros, responded to this review
27 March 2012
Dear guest,

In first place, we would like to thank you for your stay in our Iberostar Albatros. Thank you very much for your wonderful feedback. Comments like yours keeps motivating us to keep improving our exclusive and personal service, so our guest can enjoy a wonderful time in our hotel.

We assure you that we will continue working to improve your next experience with us and we will do our best to make your feel welcome.

Yours sincerely

Online Reputation Manager
Iberostar Hotels & Resorts
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UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 7 cities Reviews in 7 cities
59 helpful votes 59 helpful votes
“In beautiful and peaceful area of cavtat”
3 of 5 stars Reviewed 22 December 2011
15
people found this review helpful

We booked a week in October half term not knowing what the weather would be like but it was a pleasant week- some sunshine mixed with one day of rain. We initially booked into the hotel cavtat another iberostar Just up the road but at the last minute were transferred here because the other hotel was shutting down for the season. The rooms were adequate but it would be a lot better if they offered tea and coffee making facilities in the room like many Iberostar hotels do in other places. However, the beds are dreadfully hard so uncomfortable I could only sleep on the bed having placed the padded quilt underneath me and I do not suffer from backache generally but each morning I wok up with one! It was generally quite perhaps because of being near the end of season. Most staff were very approachable on reception and the chefs serving the food were very friendly and jolly and accommodated most people's tastes. Eggs for breakfast were cooked as you needed them and to your own liking which was a small but nice gesture.(nothing worse than grabbing an egg that has been sitting around too long on the hotplate. The entertainment was very poor (again not sure if this was just end of season) hardly anyone sat in the hotel bar most probably due to the expensive drinks (approx 10 euros for a glass of wine and vodka and coke) Obviously I can only say what it is like in October and it could be totally different during the summer months. Overall it was a great base to travel round Croatia, and Cavtat is beautiful just like others have said (but small). As we were only there for a week and booked a couple of trips it was the ideal place for a relaxing holiday.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 15 November 2011
8
people found this review helpful

we stayed at the Albatros and the epedauras next door,both good,lovely views from room,tidy and good order.staff pleasant and helpful.loved the pear brandy! Cavtat is a super place,peaceful and nice front. explore the middle road up the small steps and the Maosoleum.museum good and the Monastry.lovely little white pebbled beaches. One of our favourite places,easy to get to Dubrovnik.try some other villages and Celipe for the folk dancing and stalls,October was warm and pleasant.recommend it anytime.Martin.

Room Tip: sea view is nice
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Albatros, responded to this review
17 November 2011
Dear Martin,

Thank you very much for the time taken writing about your stay in Iberostar Albatros and Iberostar Epidaurus.

We are delighted to know that you and your partner enjoyed your stay with us. Your enthusiasm in describing the high level of our services is a good input to motivate our team everyday more.

We agree that staying in our hotels you have the opportunity to discover the real essence of Croatia by taking a stroll into the nearby town of Cavtat or by visiting the incredibly beautiful Drubovnik.

We assure you that we will continue working to improve your next experience with us.

Yours sincerely,
Online Experience Manager, Iberostar
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Additional Information about Iberostar Albatros

  • Iberostar Hotel Cavtat
  • Iberostar Hotel Albatros
Address: Od Zala, 1, Cavtat 20210, Croatia
Price range (per night):* INR6,576 - 13,654

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