We booked a standard twin. We actually got a two room suite: a good size twin and a communicating smaller one-bed room, plus a good size, well appointed bathroom.
Facilities: decorated in Tibetan style. There is a nice (albeit small) courtyard. A roof area with a couple of tables and a small bar where one can enjoy a cold beer in the evening. WiFi was weak but there are a couple of internet-able public PCs.
Location excellent: outside the old city walls on a quiet street, but only 5 minutes walk away from all the action.
Good, friendly service: Jim (the owner, speaking excellent English) is only sometimes around, as he also owns a guesthouse/cafe within the city walls. There is, however, a young but very capable English-speaking manager who always seems to be around and is very helpful. The hotel will arrange transportation to/from airport and railway station. It has a couple of comfortable cars with drivers who provide tours of the neighbouring villages, markets and attractions.
Breakfast (included in the price) is good: pancakes, home-made buns, cereals, butter, jam, fruits, eggs. The hotel can also serve lunch and dinner, which are supposed to be Tibetan-style (Jim the very friendly owner appears to be Tibetan). We had dinner which was tasty (soup, yak stew, other yak meat dishes, butter tea). I would not vouch how authentically Tibetan this is (I think that some of the vegetables used in the stew do not actually grow in Tibet and I'm pretty sure the butter tea should be salty, not sweet!), but the illusion is there and it works...
All-in-all, a good experience, good value for the money, whole-heartedly recommended.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC