The suite I stayed in was fairly dark, dirty and outdated. The dishes looked like they had been wiped off and placed in the cabinets, but not actually washed. The carpet had not been thoroughly vacuumed for quite some time. I requested "no housekeeping service" the entire time I was there (42 days) because I brought my pet and did not want a housekeeper to accidentally let him out, so I bought an inexpensive vacuum cleaner locally and was shocked at how much dirt it picked up. The bed was horrible! I think the box springs were to blame rather than the mattress itself. I was miserable my first night there. The next night, I put the mattress on the floor and slept much better. The second night I got the idea to lift the headboard off of the wall and place it under the mattress for extra support. This worked like a charm. I would not have been able to stay there any longer if I had not been able to fix the bed situation. There was a dark yellow urine(?) stain on one of the mattress pads. I opened the cabinet under the bathroom sink and noticed the wall behind and under the sink had fallen down. The inside of the building (like a crawl space) was exposed with the cabinet doors open. That was really creepy and disgusting! I showed it to J.D. (maintenance guy). He told me he had not been previously informed of the situation. I sealed it off by taping the bathroom cabinet doors shut with shipping tape so that my small pet wouldn't wander into the crawl space. The heater unit was loud and DUSTY. The room itself smelled a little gamy when I first arrived. The smell dissipated after I washed and bleached the mattress pad and pillowcases. The light over the kitchen sink didn't work. One of the overhead lights was blown out. The window on the side of the suite had a crack in it. The flue would not shut in the fireplace. Something was wrong with the lever. I was eventually able to trip the door shut by reaching inside, but I got covered in soot in the process. I was disappointed that it was not a gas fireplace, but one where the guests had to purchase synthetic logs. One of the curtain rods had pulled away from the wall and was dangling down which was unsightly and made opening and closing the curtain difficult. For some strange reason, the TV would come on at a very loud volume. No attempt at resetting the volume would work. I learned to compensate by immediately decreasing the volume right after hitting power on. The sofa seat had no support and was not comfortable to sit on. The support may very well have been broken. I put a clean sheet over the sofa because it did not smell or look very clean either. The refrigerator worked well, but wobbled when I opened the door. One of the legs appeared to have been missing. I pulled the refrigerator out to clean behind and under it. Much to my surprise (after the earlier results vacuuming) the area was clean. I noticed strange leaks during my stay. They did not seem to be related to water usage through the pipes in the suite, but rather whenever there was rainy weather (and there were a good deal of rainy days during my stay), water pooled up in two places. One was under the kitchen sink and the other was under the bathroom counter (not under the sink) near the back wall. The later leak would be accompanied by an "earthy" smell like damp dirt. There was weather stripping on the door to the suite, but there was still a BIG gap letting cold air in. Worse, the smoke from a nearby barbecue restaurant would waft into the suite through the gap. There may also be a security problem with the gap. One night with the light on inside, I was entering the suite from the outside and noticed it was very easy to see the throws to the locks. There was enough play between the frame and the stop that it may have been easy to pop the throw back with a screwdriver and break in! There were quite a few mornings that I smelled cigarette smoke as if coming through a vent (bathroom). I believe the rooms are all designated non-smoking, but some of the guests are certainly not complying. On the plus side, I was happy with the price. I got a decent discount for the amount of time I was staying. And I always appreciate a hotel that allows pets. It was much quieter than I thought it would be so near busy Highway 280. The washing machines for the guests had really hot water and large baskets for washing large loads. I loved the apartment pod-type of hotel design. It felt more homey than a single hotel building with rooms off a long corridor. Having a good, FREE hot breakfast in the morning was a godsend! Also, the gatehouse staff was amazingly nice and attentive. However, whenever I asked the housekeeping staff for more toilet paper or a change of towels, they behaved like I was asking for something out of the ordinary. One housekeeper with a fully loaded cart actually told me she could not get me paper towels from her cart - that I would have to go to the gatehouse to get more. I believe she didn't want to risk running out of supplies on her heavy cart and having to go all the way back to the gatehouse herself to replenish. I notified Marriott of all the problems in a survey they sent right after my trip, but they never commented back.