My home, away from home when travelling to Birmingham, AL!! The staff are welcoming, and their attention to detail is great, from check-in to check-out - no need is too much trouble. I tell them they are like family - except they are nicer than some of my family! Recent renovations have made the rooms even nicer - and the location proximate to the amenities the business traveller needs are great - easy access to major interstates, shopping, restaurants, Staples for printing, etc. are wonderful!
I travel constantly in my business, and deal with the front desk in many hotels - and have found the staff team at this hotel to be exceptionally helpful, friendly and accommodating! Restaurant recommendations are always forthcoming - on my most recent trip, they gave me a map to show me where I needed to be and told me the best route to take to avoid morning rush-hour traffic (better than my GPS)!
I have recommended this hotel to colleagues, and other travellers on planes - it is that good!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Thank you for the wonderful endorsement of our property. Your comments will be shared with the entire staff, so to continue exceeding guest's expectations.
Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC