The say that these pictures are mis-leading is an understatement. It'd be more fair to say that they lie. And the staff - unfriendly. This is the email that I sent to Days Inn....
I am very disappointed in this hotel. It was disgusting, and the staff mostly responded to me with rudeness and annoyance. At first I just assumed that it was a "Birmingham thing". But that was not the case, as the rest of my experiences with the people of Birmingham, did not meet with such rudeness. In fact, the rest of the people of Birmingham were wonderful. On the day that I was supposed to check out, my "do not disturb" sign must have blown off - very likely considering the fierce storm that lasted overnight. I was awakened by housekeeping staff. I stated that I wasn't ready for housekeeping, but 30 minutes before check-out there was another knock at my door. Sabrina was at the door - the annoyance very apparent on her face. I explained that I wasn't ready to check out. She rudely asked when I will be ready. I told her that I will check out by the required time and that I still have a half hour. She rolled her eyes at me and just walked off. So, I asked her what her name was before she disappeared around the corner.
The front desk staff was no better. When I asked if their was a snack vending machine, the man at the desk, looked up for not even half a second, just looked back down at his desk and THEN said annoyingly "no snack machine". If I'm gonna pay almost $50/night, atleast he could do a better job of acknowledging me, and maybe even offer up some suggestions. I stayed at a Windgate by Wyndam hotel in Norcross, GA the preceding 4 nights for only $57 per night and the standards were much higher. It was extremely clean, the staff was very nice – GREAT CUSTOMER SERVICE and the housekeeping was awesome. If that hotel charged me an average of $50/night, then this hotel shouldn’t have charged me more than $40.
- Days Inn Birmingham
