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Hotel Highland at Five Points – reviews, photos

3.0 of 5
1023 20th Street South, Birmingham, AL 35205
Hotel amenities
Hotel Highland at Five Points
Hotel Highland at Five Points
Hotel Highland at Five Points
Hotel Highland at Five Points
Hotel Highland at Five Points
Hotel Highland at Five Points
Ranked #19 of 82 hotels in Birmingham
4.0 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    37
    33
    18
    12
    7
Date Rating
Scituate, Massachusetts
1 review
“The only place we will stay when we are in Birmingham, Alabama!”
5 of 5 stars Reviewed 12 December 2011 via mobile

Our first visit to Birmingham was not under the best of circumstances to say the least. My husband needed treatment at UAB Hospital for several days. I had never been to Birmingham and was clueless where to stay. I found The Hotel Highland online and made a reservation. From the moment we checked in the staff bent over backwards to ensure we were comfortable. Our room was lovely and the bed extremely comfortable. Breakfast was delicious and with a large variety of choices. For dinner the restaurants were amazing and all within walking distance. We will be back to Birmingham often and The Hotel Highland is the only place we will stay!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sallison1365 about Hotel Highland at Five Points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Deason, Director of Sales at Hotel Highland at Five Points, responded to this review
6 February 2012
Thank you for taking the time to write such a nice review of our hotel! We certainly appreciate your comments and look forward to seeing you again under better circumstances. Hope things are better and our many thanks again~ Renee
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Tuckasegee, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Convenient to UAB medical campus and restaurants”
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

Clean, comfortable rooms within walking distance of Kirklin Clinic and other UAB Medical
buildings. Excellent restaurants nearby. For first time visitors to this hotel
valet parking is recommended. If you prefer self parking on subsequent nights or visits, take the outside elevator (in the plaza ) to the parking deck and note the location of the entrance ramp.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Willswnc about Hotel Highland at Five Points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Deason, Director of Sales at Hotel Highland at Five Points, responded to this review
2 December 2011
Thank you for taking the time to write such a nice review of our hotel, as we certainly appreciate your comments and are glad you enjoyed the hotel! Please feel free to stop by the next time you are here and say hello, as I always enjoy meeting our customers in person! Have a happy holiday season and thank you again~ Renee
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1 review
“Excellent stay and location”
5 of 5 stars Reviewed 7 November 2011 via mobile

We had a wonderful time. Plenty of restaurants in walking distance. The rooms are small but refurbished and contemporary. Definitely recommended!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Carriemajor about Hotel Highland at Five Points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Deason, Director of Sales at Hotel Highland at Five Points, responded to this review
9 November 2011
Thank you for taking the time to write such a nice review of our hotel! We look forward to having you stay with us again in the very near future~ Thank you again and have a wonderful day~ Renee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Probably won't stay there again.”
3 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

I stayed at the Hotel Highland during the Magic City Classic weekend (Oct 28-30). The hotel was clean and decorated nicely however the bathrooom sink was slow to drain, there were no vending/ice machines on the floors (we had to go downstairs and get ice & sodas from the front desk), and the parking sucked. $14 for Valet or you could use the parking deck behind the hotel but you had to pay $4 every time you came back into the deck. The worst thing was that they charged my friend's credit card 6 (SIX) TIMES!!!! Then they told her to wait to see if it adjusts. Unnacceptable! The young lady at the front desk (Kay) had no clue what she was doing and told me the wrong total for my charges. When I asked if she was sure, she went into a tangent about how she hates the night shift and she doesn't know why they do what they do when it had nothing to do with the fact that she didn't know how to do her job correctly. It was very unprofessional.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask msb3001 about Hotel Highland at Five Points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Deason, General Manager at Hotel Highland at Five Points, responded to this review
2 November 2011
Good Afternoon! Thank you for your reveiw of our hotel and the comments regarding the desk, as I am Kay French, the General Manager of the hotel, and don't believe it was me that checked you into the hotel, as we have no clerks named Kay. However, I would like to speak to you about your experience and will be calling you here in the very near future~ Thank you again for comments and I look forward to talking with you~ Kay
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Columbus, Ohio
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Nice place”
4 of 5 stars Reviewed 17 October 2011

If ever in Birmingham for any reason, choose this place. The rooms are small but they're clean and comfortable and thats all I need. The location is and staff there nice and there are many nice restaurants around this area though most aren't usually open on monday though.

  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by Ashur_K475 for Birmingham
Ask Ashur_K475 about Hotel Highland at Five Points
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee Deason, Director of Sales at Hotel Highland at Five Points, responded to this review
20 October 2011
Thank you for taking the time to write such a nice review of our hotel! We certainly appreicate your wonderful comments and look forward to having you stay with us again! Have a wonderful day~ Renee
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Additional Information about Hotel Highland at Five Points

  • Highland At Five Points Hotel
Address: 1023 20th Street South, Birmingham, AL 35205
Price range (per night):* INR8,917 - 11,425

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