Old hotel with much potential but has not been maintained. Thins along with little attention to detail and minimal staff and it has a creey, errie feeling.

Great staff ! Lovely room. This is a piece of history. As you sit at the sky top lounge just think 87 years ago this grand hotel opened ! No points other than life points. Keep the history alive what a great experience. You had to park across the street wow where was the last city you parked. A city view , great bartender, thank you ! Did i mention my bed that was live n'.

I called to book a King Suite for two guests for two nights, and every time I called I had to wait minutes for someone to pick up. Then whoever picked up was

a) not friendly
b) definitely not competent

Well I made the mistake of going with the reservation because historic boutique hotels in my city generally have a great reputation and I assumed the same for Birmingham (and there were limited luxury hotels...nicest is a Sheraton?).

Had to cancel and book with the historic Tutwiler, which while "standard", is full-service with the reputation of Hampton Inn behind it. I called when it was 6:00 a.m. their time and immediately a friendly staff member picked up and I was able to book easily at the other historic hotel (Tutwiler).

BIG difference in impressions, the Redmont was cancelled.

AND THEN, for confirmation, just look at the pictures! I would give them a chance, personally (maybe...though the service was atrocious just on the phone), but I have a big heart for independent businesses and historic hotels. I would not put a CEO in the best room in this hotel...not a chance.

Would never stay here!!!!
Elevator works sometimes got stuck several times I work for a major airline and unfortunately they put us up there but we are switching the Sheraton is great new updated rooms also doubletree