Wanted to thank you again for being there when needed the most. After looking and booking a hotel for the Tn vs Al game, and finding on arriving to the most God awful place I and the 3 people with me were in a panic. All the hotels were full. At the Jameson Inn we were assisted by Hurley, for she went to work on our behalf and put us in touch with Tiara of Sun Suites. We arrive to friendship and care. Our rooms were clean and ready for weary travelers. We were even given directions to the game.
When back at home I had misplaced my computer cord. Call back to Sun Suite and being help by Sonya proved you all are at the top of customer service. Sonya and the maid looked for my cord (sorry, I located it in by bag the next morning after much needed rest, LOL)
I recommend you hotel to anyone that needs comfort and courtesy
To Everyone Thanks,
Deborah Rogers
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 November 2011
Dear Guest, Thank you so much for taking the time to tell us about your recent stay. We are so glad it was an enjoyable experience. We are all about customer service and clean, comfortable rooms. We are looking forward to taking care of your future Hospitality needs. Please contact us directy to make your next reservation.
At Your Service,
Stephanie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC