*UPON ARRIVAL* As we turned the bedding down to go to sleep we realized that although the bed was made, the linens had been used! Management NEVER ARRIVED to change them.
*SECOND DAY* After spending the morning at Barber's Raceway, we returned at 2:30pm. The dirty sheets had been removed from our bed, however the comforter, blankets and pillows appeared to have been thrown all around. Our 13 year old son had left his Ipod on the nightstand, the IPOD HAD BEEN STOLEN. Housekeeping arrived holding a chicken drumstick in her hand and a mouth full of food!!! She proceeded to speak with the food in her mouth making the following statement "I don't know about no Ipod, what is it? I was told the room was a check-out so I LEFT THE DOOR OPEN!!!"
Our luggage was stacked in a corner, our clothes in the closet and our toiletries spread out on the vanity yet she claims the room was a check-out??
The room was never cleaned, I watched her finish making the beds, however pillow cases were never put on, towels were never replaced, trash cans were left unlined and there was no coffee for us the next morning. The housekeeper LIED to management about leaving our door open and she LIED to us about her paperwork showing a "check-out".
Apparently this hotel is attempting to renovate, however there is a very large DUMP SITE in the back parking lot filled with all of the depris they are removing! If you love having your personal Items STOLEN and a DIRTY ROOM then this is the HOTEL FOR YOU. Everyone else BEWARE.
- Birmingham Comfort Inn
- Comfort Inn Birmingham
