Myself and some friends went for a bachelorette weekend and wanted to get a nice place for the bride. Boy were we embarrassed, this place was disgusting. Checked in on Friday evening and was shocked to see how much parking was, even for self parking, unless of course you wanted to walk half a mile to your car. The room was filthy, some sort of stains on the lamp shades, floors not vacuumed, light fixtures literally falling out of the walls. I spoke with the manager who moved us next to a room with a barking dog. This room had mildew in the sink and stains on both chairs, equally disgusting as the first. Management caused us to miss our dinner reservations while they "sent" someone to help us change rooms. No wi-fi for a luxury hotel? I asked management for a refund so we could just stay somewhere else and was refused. Our room included a continental breakfast and all he said he could do was upgrade our breakfast, or change rooms again. The whole hotel smelled of must or mildew. The on-duty manager promised to have the GM call me on Saturday which never happened. The only positive was the valet service and concierge staff. I wouldn't recommend this hotel to my worst enemy.

I stayed at the Wynfrey Hotel during a business trip on January 24 & 25th. This is a high-end hotel with great clean rooms, comfortable beds and a very friendly staff. I had business meetings most of the day and with this hotel connected to a great mall if gave my wife something to do while I was attending meetings.

The next time I travel to the area I will definitely stay here again.

Stayed at the Wynfrey for 2 nights this week. Joined my husband on a business trip. Loved the idea that it was within the Riverchase Mall. The room was mostly clean. There were a few worn areas. The bed was comfortable. The people working here were very courteous and helpful. I love the people in the south! Had dinner in the hotel located resturaunt, Shulas Steak House. This was very enjoyable place to stay for a few nights.

My family and I stayed at The Wynfrey during the holidays and have stayed there many times before. It is the only hotel I would stay in or recommend to stay in during a stay in Birmingham. The rooms and the service are excellent. The staff are awesome there also.