We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to SpringHill Suites Birmingham - Colonnade

SpringHill Suites Birmingham - Colonnade – reviews, photos

3.0 of 5
3950 Colonnade Pkwy, Birmingham, AL 35243
Hotel amenities
SpringHill Suites Birmingham - Colonnade
Ranked #16 of 82 hotels in Birmingham
4.0 of 5 stars 61 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

61 reviews from our community

    Trip type
Traveller rating
    26
    22
    10
    0
    3
Date Rating
Canal Winchester, Ohio
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
“Would not stay again”
1 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

I stayed at the hotel Jan 25-27 for a meeting with 7 others and we all experienced horrible customer service.
When I arrived I stood at the desk and was never acknowledged by the kid at the front desk who was speaking to a construction man, after 5 minutes or so the construction person said , “You can go ahead and help her ad then we will finish”. I had notified the hotel that I would be arriving by 1pm and requested an early check-in. When I told the kid at the front desk I was checking in his response was, it is not time yet and we were fully booked last night. I told him that I had requested an early check-in but understand if there were no rooms available, his response, “You’ll just have to wait until I can see if we have anything ready”.

Once I finally did get to check-in, I had to go back down to the front desk twice because my key would not work. Later I figured out that you just had to keep trying it 5 – 6 times and then it would work. You can hear every little noise in the hallway and adjoining rooms (could hear the person in the next room snoring). They also have a fire-pit and you could hear the people sitting outside talking around it till 1am.

Icing on the cake was that the elevators quite working during our stay. We came in front dinner, 7 of us walked past the front desk to the elevator and pressed the button to go up. We were all talking and not really paying attention till after several minutes we realized that there was nothing happening with the elevator. A maintenance man happened to walk by and noticed us and told us that the elevator was out of service….not sure why the person at the front desk could not have told us this when we walked right by her! Again when we tried to us the elevator in the morning it was still not working and no signs were even posted.

All in all I would hope you could expect better service at any hotel in the area and I would try them before staying at this hotel again.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by beau377 for Birmingham
Ask beau377 about SpringHill Suites Birmingham - Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Very nice Springhill Suites”
4 of 5 stars Reviewed 13 January 2012

We had a lovely room w/a separate living area and microwave/refrigerator/coffee maker. The room is in an excellent area for shopping and restaurants. Quiet and restful stay.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask pilota about SpringHill Suites Birmingham - Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Really enjoyed our stay”
4 of 5 stars Reviewed 1 January 2012

Although the shimmery greenish-blue sheer curtains in the lobby initially concerned me, the room was tastefully furnished. The layout was ideal for extended stays, with a sitting area separated from the sleeping area. The sink outside the bathroom provided an open feeling to the bedroom area, and had lots of storage area. Additionally, the lighting directly above the beds was on a dimmer switch, which was nice when one person was trying to sleep and the other was reading.

The massive construction of some sort of building made getting to the hotel a big hassle, even with the GPS. Additional signs and directions by the hotel would have been MUCH appreciated. Do not attempt to get to this hotel by going through the Courtyard Marriot's parking lot. The lots don't connect, unless perhaps if you had a lifted truck and were willing to rearrange the landscaping.

Per recommendations, I requested a room on the side of the hotel away from the highway. The air conditioning unit was loud, but not obnoxiously so. The beds were very comfortable, and the entire place felt very clean. The flatscreen TV rotated towards either the living area or the sleeping area, and was easy to see. Finally, the staff was nice and friendly, and the continental breakfast was nice. It's not the best continental breakfast, but it is definitely towards the top of the list.

Room Tip: Our room away from the highway was quiet.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask D R about SpringHill Suites Birmingham - Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bon Aqua, Tennessee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Awesome!”
5 of 5 stars Reviewed 26 November 2011

This hotel was absolutely wonderful. It was very nice and the room was unlike anything else. VeKieba really helped us out by washing our jerseys. This hotel should be at the top of the list.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jamison M about SpringHill Suites Birmingham - Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durand, Illinois
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“clean , comfortable , but a little overpriced”
3 of 5 stars Reviewed 21 November 2011

Our handicap room was nice, clean and comfortable as was the well stocked breakfast with quite a large variety . However it seemed that the desk staff (1 person) was also in charge of the breakfast area , which lacked some cleaning. The freeway noise was a bit too much , but we still could sleep.The frozen Market items are $ 5.00 plus 10 % tax , which are available at a grocery store for about $ 1.50....but the most irritating problem was charging for the telephone ( $ 12.00 for a call without even connecting (no answer) and $ 15.00 for a 4 minute in state call)

Room Tip: Ask for a room to the other side from the freeway,also take some food/snacks with you rather than us...
See more room tips
  • Stayed March 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cgoray about SpringHill Suites Birmingham - Colonnade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed SpringHill Suites Birmingham - Colonnade also viewed

Hampton Inn & Suites Birmingham/280 East-Eagle Point
Show Prices ABS:HotelCheckRates-d2018754?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
SpringHill Suites Birmingham Downtown at UAB
Show Prices ABS:HotelCheckRates-d1238849?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hyatt Place Birmingham / Inverness
4.5 of 5 stars 71 Reviews
Birmingham, AL
Show Prices ABS:HotelCheckRates-d73353?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 82 hotels in Birmingham, ranked by popularity »

Been to SpringHill Suites Birmingham - Colonnade? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about SpringHill Suites Birmingham - Colonnade

  • Springhill Suites Birmingham Colonnade
  • Springhill Suites Birmingham
Address: 3950 Colonnade Pkwy, Birmingham, AL 35243
Price range (per night):* INR6,242 - 8,471

Owners: What's your side of the story?

If you own or manage SpringHill Suites Birmingham - Colonnade, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
SpringHill Suites Birmingham - Colonnade
Show the lowest price for this hotel (from our partners)
Show Prices