I stay for a night in Shilin hotel. First when you come to this hotel,they had a slogan,excellent service,etc. I think the lobby is impressing. We booked this room from the internet,and thought the room was excellent because they rate their self with 4 star an believe in the picture we saw on internet. We paid 180RMB each for 10 person,so its 1800RMB in total. Do you know what room we got? a room with 5 bed (1 bed is consist of above and below bed) total 10 bed,and a very dirty floor,with the bathroom inside which the bathroom is no door. So,if the girls wants to take a bath,the boys must be go out from the room,its so smelly,and disgusting!
Even the blanket has a blood stain in it. The bathroom condition?oohh..so awful, I guess you even don't want to take a bath. When we ask to change to another room,they even gave us worse room than the first one. We said we want to change room,and its ok to pay more but we want to cancel that room,you know what they said?the room can't be canceled and we can't booked a room because its fully booked,what the hell. I will share the picture of the hotel so all of you can see it.
Better sleep in tent than in this hotel. and the service is the worst one. When one of my friend smoking in the lobby(which is everybody can do it),one of the staff ask him for giving the staff money."If you want to smoke here,you must pay 3RMB",what the hell!
What I just can say is,better you stay in another hotel,this hotel is terrible,and the staff is very annoying!
If I can rate this hotel with no star,I will do it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC