“O.k. room, quiet, far from town, good service, had US$100 stolen from our room”
We stayed at this lodge because we could not get a room anywhere else in town for the 4 nights we needed. It is a 15 minute walk from town on dirt roads with no street lights so take a head light with you, also you have to cross a small river which is sometimes dried up but other times not. Elviro, the owner was not there to great us when we checked in but when he came to meet us later on in the day he was very friendly and offered to take us in to town and pick us up whenever we wanted - the only problem with this is that you have to find Elviro to arrange these lifts and he is never around (his house is down the drive from the lodge).
We stayed in one of the standard rooms (CP$48,000) on the first night and then moved to the larger room that is separate from the main block (CP$55,000 per night), they said they would move us but then came and told us our room was ready and waited while we helped the cleaner move all our gear. The rooms are nice and the beds are comfortable but they could do with some renovations (paint is chipping, showers are old and they look like they haven't been renovated since the lodge opened 6 years ago). Some of our towels had holes in them and bleach stains too. The baby bed that they gave us was filthy, they washed the sheets and blankets but never even wiped down the bed! I wiped the bed with a white towel and it came out brown with filth and dirt.
The pool was nice but way too cold - it is only heated by water running through black plastic tubes on the ground sitting under the sun - we could not swim in it because it was too cold, this was disappointing because the lodge advertises a heated pool.
The breakfast is average - cereal, yogurt, 1 type of chopped fruit (didn't always look fresh), juice (not real fruit juice), cowboy style coffee, tea, stale bread, cheese, jam. The breakfast room and reception area were filthy with dust and crap all over surfaces and the floor - the cleaner would be just sitting around waiting for people to show up for breakfast when she could have been cleaning!
Getting hot water is an issue and pressure in the showers too - we had to go and ask Elviro various times to get the showers to work (as did other guests). This is somewhat understandable when you are staying in the desert but when you are paying US$115 per night I expect more!
The lodge only takes cash which is a pain! so we got US cash out in order to pay them - we knew exactly how much cash we had (8 x US$100 bills) and one of the bills went missing from our room! Elviro seems shocked when we told him and said only 3 things had ever gone missing there (a bra, a sweater and our US$100) but then I saw on trip advisor that someone had their camera stolen too. I think that Elviro needs to fire the 1 staff member he has because it is obviously her that is stealing (he said she had been working for him for 1 year so she has probably got away with stealing quite a bit over that time). Elviro did offer to give us US$50 which was nice but we felt that it was more important that he reprimand the staff worker.
There is no internet/WIFI facilities at this lodge which is a shame.
There are no fridges in the rooms so it is hard to have a nice cold drink when you get home on a hot day!
My husband brought a bottle of wine home one night and Elviro gave us glasses and wine opener so that was nice service.
The tour company that Elviro recommends (he has brochures for) is the most expensive one in town so shop around and ask for a deal from another place - they will give you a discount if you do more that 1 tour because there are so many companies offering tours.
I would recommend this lodge if you want a quiet retreat out of town but don't go here if you don't want the walk or if you want any kind of luxury.
Elviro has a fantastic telescope and he did a free star viewing for the guests one night - we got to see craters on the moon and Saturn too! it was awesome.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC