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Hotel Arsena – reviews, photos

South beach, Nessebar, Bulgaria
Hotel amenities
Hotel Arsena
Ranked #12 of 33 hotels in Nessebar
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    3
    2
    3
    2
    1
Date Rating
Budapest
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Cosy hotel with beautiful view, great location and kind staff”
4 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

We loved that this hotel is not too big, therefore more friendly (including the staff, everybody was exceptionally kind!).
We booked a room with sea view, which was amazing. The room is big enough, well equipped and clean, towels are changed every day.
Bed is comfortable, sleeping is quiet (walls are not thin).
Breakfast was not too rich but I think it is normal in Bulgaria (they don't have very good bakeries), coffee was not bad.
The beach is not the hotel's property (again, normal in Nessebar, beach is public), sunbeds and umbrellas are for fee. But in the hotel, around the outside pool all this is available for free for hotel guests. Beach towels and room safe are for fee.
They offer lunch menu every day for a good price, but you can eat outside in the very good restaurants around.
The hotel is perfectly located, as we saw only a few hotels are like this: nice sandy beach and the old town is max 10 min walk.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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E.U
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“amazing, went there twice in a row!”
5 of 5 stars Reviewed 9 August 2011

I loved nessebar and the old town. The hotel just like everything else was AMAZING we ha a room looking out into the sea and the pool plus it was very cheap we paid 24 euros a night and it was in july. the pool bar had nice refreshments and good music.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baden, Switzerland
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
“OK Hotel, not to be overestimated”
3 of 5 stars Reviewed 13 October 2010
1
person found this review helpful

The location of this hotel is very nice, just at the beach, next to the Black Sea. The rooms, however, are not very clean and amenities, such as the TV or fridge, are a bit out-dated. The food is very good and the staff is also very friendly. Also the terace restaurant offers a very relaxing atmosphere. The old town of Nessebar can be reached by foot within 20 minutes or so.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bulgaria
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Impressed with staff and service”
4 of 5 stars Reviewed 10 October 2008
1
person found this review helpful

We arrived at the hotel to enquire about a room and were immediately shown one for our inspection by a friendly and efficient young woman at the desk. The room was large, clean and great sea view. We arrived late in the season - mid October - and many hotels, restaurants were closed. In the Arsena we were the only guests. However that did not affect the service and throughout our short 3 day stay, all the staff we met were friendly, polite, helpful and efficient. Being the only guests there was no buffet breakfast but we were personally served by 2 staff who were again friendly and efficient who greated us with smiles each morning. They also told us that the restaurant would remain open for us during the day and evening - wow what service. The food we had was good and well cooked. Our room was cleaned daily with fresh towels each day.
Ok we were the only guests, but I'm sure that the service, cleanliness etc would have been the same. Will defiantely be going back again. The only negative bit was that a new hotel was being built very close to the left hand side of the hotel, so rooms there - maybe only 2/3 per floor - would have neighbours only about 3 metres away. See photo.
The resort was in shut down mode, so a lot of places closed and the beach was being prepared for the winter - sand was being put into huge mounds as protection from winter storms. But that did not stop us from being able to use the beach etc.

  • Liked — Pleasant staff and position to beach
  • Disliked — Nothing
  • Stayed October 2008, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fici
1 review
“Just choose another hotel”
2 of 5 stars Reviewed 7 August 2008

The stuff is OK and I can say nice.
Outside - the pool is OK, at the antrance there is some mud and dust. The neighbour building has come too near (about 3 meter) and the next year it eill be possible to look at the naboughrs room.
Breakfast - nothing special, standart.
Beach - very close but not own, you need to pay to hire a place at the bach - about 10-15EU per day.
Extra service: safe - payed, towel for the swimming pool - payed, internet wireless but only at the reception not in the room, the connection varies, dissapiars some days - NOT RELIABLE.
Flat - more space but no special furniture or appliances.

  • Liked — the seaside view
  • Disliked — internet connection, payed services like safe and pool towels
  • Stayed August 2008, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Arsena

  • Arsena Hotel Nessebar
Address: South beach, Nessebar, Bulgaria
Price range (per night):* INR2,062 - 5,517

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