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Maksoud Plaza Sao Paulo Hotel – reviews, photos

3.5 of 5
Alameda Campinas 150, Sao Paulo, State of Sao Paulo 01404-900, Brazil
Hotel amenities
Maksoud Plaza Sao Paulo Hotel
Maksoud Plaza Sao Paulo Hotel
Maksoud Plaza Sao Paulo Hotel
Maksoud Plaza Sao Paulo Hotel
Maksoud Plaza Sao Paulo Hotel
Maksoud Plaza Sao Paulo Hotel
Ranked #65 of 283 hotels in Sao Paulo
3.5 of 5 stars 80 Reviews
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80 reviews from our community

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Date Rating
São Paulo
Senior Contributor
34 reviews 34 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Average hotel, terrible restaurant”
2 of 5 stars Reviewed 9 February 2012

The location of Macksoud Plaza Hotel in São Paulo couldn't be better. A few blocks away from the city's most famous Avenue this 80's fashioned hotel stands in the charming neighbourhood of Jardins. However I must say that the general services at this place is getting each time worse. New staff definitely don't have the sofistication or the politeness required for a five star hotel. I was even more disappointed while having lunch at the restaurant, that used to be one of the best around and now the food and service are both awful. The place most certainly requires a new administration, or else it'll have to be sold (as it almost was last year).

  • Stayed February 2012, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 8 more reviews by FelipeMin for Sao Paulo
Ask FelipeMin about Maksoud Plaza Sao Paulo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maksoud Plaza, Manager at Maksoud Plaza Sao Paulo Hotel, responded to this review
24 February 2012
We appreciate the comments posted.

The Maksoud Plaza Hotel, from the past 32 years, has been a Brazilian icon of service and hospitality.

Just to clarify, 41% of our employees work at the hotel for more than 10 years and all of our staff constantly receive training for better services, politeness and manners.

Our four restaurants and five bars, operating 24 hours every day, are known for selecting the freshest and high quality ingredients, making one of the best international and local cuisine of São Paulo.

Under the same management and owner since its opening, the hotel is constantly upgrading and updating all the rooms, common areas, events pavilion and services. Recently we constructed a new 5-ton capacity Helipad and soon will open a new city view bar with a 360° landscape view of the city.

For any more comments or information don´t hesitate to contact me personally.

Henry Maksoud Neto
Maksoud Plaza - São Paulo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Maksoud Plaza Hotel”
4 of 5 stars Reviewed 24 December 2011

As a crew member for a mayor airline, we stay at different hotels around the world, I would say my stay at the Maksoud was just wonderful. All the personal try to make your stay an enjoyable one with out any effort. Had a corner room it was spacious and clean, furniture hasn't been changed for some time but have to stay they are very well kept, internet worked just fine in my room and common areas.
Overall this was a relaxing stay in Sao Paulo, looking forward to my next stay at the Maksoud Plaza Hotel.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Arubaguy99 about Maksoud Plaza Sao Paulo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maksoud Plaza, Manager at Maksoud Plaza Sao Paulo Hotel, responded to this review
19 March 2012
Thanks for your gentle comments.
We will continue our incessant search for excellence in providing services to continue deserving your preference.
It will be a pleasure to host it again at the Maksoud Plaza.
Maksoud Plaza
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Fortaleza, CE
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
“A delight in service and uniqueness”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

The people who reviewed this hotel and called it dated have missed the point. Indeed this hotel looks like something out of the 50's but that is completely on purpose and absolutely charming. I was afraid to stay here having had a bad experience in SP before with a lastminute hotel. However i have to say that this hotel is truly a delight. The large entrance area (with Chili con carne in the restaurant !) is beautifully done, the room as exceptional quality and the service really is fom yester-year when they knew how to do it right. For a five star hotel it is also exceptionally well priced. The only small complaint I would make was the plastic knife and fork in the outside restaurant. I will be back, and often

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by tboyland for Sao Paulo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maksoud Plaza, General Manager at Maksoud Plaza Sao Paulo Hotel, responded to this review
24 November 2011
Dear Sir:
Thank you very much for your kind comment. It’s very important to us, as we are always trying to reach the excellence in our services.
We sincerely thank you of your stay with us and look forward to host you again at the Maksoud Plaza.
Kind Regards,
Henry Maksoud Neto
Director
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Miami,FL
1 review
1 helpful vote 1 helpful vote
“Great”
4 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

As a airline crew member I experience many hotels around the world. Some better than others, Although I agree the Maksoud Plaza could use a few upgrades like having coffee makers in room. I was delighted with this place, from the moment I walked in the entire staff was very prompt and attentive, smiles at every corner. The location is excelent! and though some reviews call it "dated" I found it charming and extremley clean! Im looking foward to mt next stay here...

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ricanpe about Maksoud Plaza Sao Paulo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maksoud Plaza, General Manager at Maksoud Plaza Sao Paulo Hotel, responded to this review
24 November 2011
Dear Sir,

Thank you so much for your kind comments.

Comments like yours are very important to us, as we are always trying to reach the excellence in our services.

All of our staff are proud to have satisfied your expectations and look forward to receive you back soon!
In regard of your observations, we would like to inform that as of December 01st we will provide, to our Air companies crewmembers, electric water kettles, coffee and tea pods in the rooms.

Sincerely
Henry Maksoud Neto
Director
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New York City, New York
1 review
“Location Location Location”
5 of 5 stars Reviewed 10 September 2011

This location is the best, convenient to the business center of Sao Paulo.....only one block away.The staff here could not be nicer. Every employee I encountered had a nice command of the English language, which can not be said for other similarly nice hotels in the city. I know because I visit Sao Paulo on business 3 to 4 times a month.

I had a room on the 8th floor for this most recent visit. The room was spacious and very clean. The bed was comfortable and they provide feather pillows which were very nice.
The air conditioning worked well and the water pressure in the shower was terrific. The elevators were quick and readily available. The only meal I had was the buffet breakfast and it was very good. The pool and gym look nice although I did not use them this visit.

An added bonus was the internet connection...excellent.....it was the fastest of any of the hotels I have ever stayed at in Sao Paulo.......I have stayed at the Renaissance, Pullman, Caesar Business, and Holiday Inn Hotels.

Next time you visit Sao Paulo check out this hotel.......you will like it.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tom S about Maksoud Plaza Sao Paulo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maksoud Plaza, General Manager at Maksoud Plaza Sao Paulo Hotel, responded to this review
23 September 2011
Thank you so much for your kind comments.
Comments like yours are very important to us, as we are always trying to reach the excellence in our services
All of our staff are proud to have satisfied your expectations and look forward to receive you and your family back soon!
Sincerely,
Henry Maksoud Neto
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Maksoud Plaza Sao Paulo Hotel

  • Maksoud Plaza Sao Paulo
  • Maksoud Plaza Hotel Sao Paulo
Address: Alameda Campinas 150, Sao Paulo, State of Sao Paulo 01404-900, Brazil
Price range (per night):* INR15,047 - 27,586

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