The hotel looks modern from the exterior photo and the interior photos make the rooms look adequate but find another hotel if you can. My colleague and I stayed 2 days and left for another hotel. The hotel main area and rooms are clean; the staff is nice; however the hotel interior is tired; the rooms tiny and the beds awful. I heard some rooms were updated however I did not see these. In my room the a/c did not work, some lights were out, there is no interior chain on the door (cleaning staff walked in on me while changing). The doors and walls are thin; also the windows let in all the sound. I heard traffic, other guests partying, people arguing on the street, people in the hall and I was on the 8th floor; my colleague was on the 13th floor - they heard the same noises.....not to mention the rooster residing someone near by who starts crowing around 5AM...continuously. Also, my colleague said the restaurant food was so so. The hotel was crowded with business people and people attending conferences; however the hotel makes a Super 8 look good. Also, the TVs are old, no movie options and I had to toss the remote and turn things on manually. The showers provide hot water with a good strong flow rate; but that is about it. Also, the window was always left open in the room and when it was closed my colleague and I noted a smell in the room. Stay if you must, but there are better options.
- Estanplaza Funchal Faria Lima
