We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Sao Paulo – reviews, photos

4.5 of 5
Avenida das Nacoes Unidas 13301, Sao Paulo, State of Sao Paulo 04578000, Brazil
Hotel amenities
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
Ranked #3 of 283 hotels in Sao Paulo
4.5 of 5 stars 242 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

242 reviews from our community

    Trip type
Traveller rating
    158
    64
    11
    7
    2
Date Rating
São Paulo
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Best choice”
5 of 5 stars Reviewed 27 January 2012

I chose Hyatt for the making off of my bride's day (my wedding) and also stayed for the wedding night. The service was perfect since the day that I know the hotel and the staff are well trained and educated what stood out in my choice. The hotel's atmosphere is both sophisticated and cozy and the rooms have a mesmerizing view. We were in a room overlooking the cable-stayed bridge (one of the sights of São Paulo) and it was perfect! The whole room that we stayed is glazed and allowed us to have an indescribable sight! The service breakfast in room was another strong point, with an impressive quality and provide tasting with the eyes. All services performed by employees in all sectors that needed were very polite, solicitous and helpful. There was no point where I complain about this hotel. Well worth a visit and enjoy all the services it offers. Surely I will come back and also meet the other hotels belonging to the network in other countries, because I received advice that quality is the same!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask fmayumi about Grand Hyatt Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
8 February 2012
Dear Mrs. Mayumi,
We are honoured that you have chosen the Grand Hyatt Sao Paulo to celebrate such a special day. Thank you for sharing your experience at our hotel, it is a great pleasure to know that our facilities and the care provided by our employees made your wedding night so memorable. The fact that we can offer our guests a privileged view of the Estaiada Bridge is something we are proud of. We hope to continue being a part of the story of your happiness!
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Top Contributor
53 reviews 53 reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
“Stay pleasant in every way.”
5 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

We go often to Brazil and Sao Paulo to work. This time again we experience the Hyatt Hotel.
We stayed in a suite on the upper floors. The whole room was perfect: the size, beds, blankets.

They had a great runner who went to the bathroom, which was very providential, for had lots of bags.

The bathroom was excellent, with local products with very good quality. We were very tired and asked for a room service which was excellent, as well as in the breakfast room.

The exercise room was very good right next to the indoor pool and Spa - where I did a relaxing treatment.
They had a good outdoor pool, but we do not have time for swimming pools in hotels.

Nice stay!

I'm curious to know how the standard rooms, because in Berlin was wonderful.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by lluviaxlluvia for Sao Paulo
Ask lluviaxlluvia about Grand Hyatt Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Top Contributor
112 reviews 112 reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
“Nice rooms and amenities”
5 of 5 stars Reviewed 22 January 2012

I stayed there a couple of times and both the rooms and the service were great. The amenities are from Granado. The only negative point is the traffic in front of the hotel during week days.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 32 more reviews by RenataBiancalana for Sao Paulo
Ask RenataBiancalana about Grand Hyatt Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
8 February 2012
Dear Mrs. Renata,
It’s great to know that you decided to return to our hotel, this is the greatest proof that you enjoyed your stay and approved of our facilities and service. This makes us flattered, thank you! Unfortunately Sao Paulo is known for it’s heavy traffic and currently there are no more peak times or pre-established routes, so our team of Concierges suggests that guests schedule everything in advance. We apologise for any inconvenience! We look forward to welcoming you back to our hotel very soon.
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blumenau
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Nice Stay”
3 of 5 stars Reviewed 15 January 2012

The hotel is good and the employees are likeable. Location was excellent for my intentions. But rooms aren't so good for de hotel level.

Room Tip: Ask for a room with a Ponte Estaiada view.
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask nuviBlumenau about Grand Hyatt Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 January 2012
Dear guest,
Thank you for your review and sharing your opinion with us. On behalf of the team of Grand Hyatt Sao Paulo I appreciate your kind comments to our dedicated employees. All rooms have been specially designed to offer our guests the ultimate in comfort, convenience and functionality, and the latest in technology and design. Therefore we would like to become more familiar with your opinion to help us understand where we can improve the guest experience in the apartment. I kindly ask you to please contact us via email at info@hyatt.com.br. It will be a pleasure to hear from you, and we hope to see you again soon at our hotel.
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boston
Top Contributor
52 reviews 52 reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Still my favorite place to stay in SP”
5 of 5 stars Reviewed 13 January 2012

Hadn't been to the Hyatt SP for about 9 months as their price point is often times a bit higher than the Hilton, my other choice located 3 blocks away. Delighted to see that the hotel is still as nice as I remembered with attentive staff, evening turn down service (try getting that in most USA hotels these days). The additional $80 dollars for the Club level is more than worth it, especially if travelling as a couple as the breakfast is fabulous and the happy hour with buffet gives you little reason to go roaming outside for a meal.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by statestreet75 for Sao Paulo
Ask statestreet75 about Grand Hyatt Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_SP_Management, General Manager at Grand Hyatt Sao Paulo, responded to this review
26 January 2012
Dear Guest,
It was a great honour to receive your review and to know that we are your favourite hotel in São Paulo, thank you. I would like to inform you that the Grand Club rooms also offer complimentary high-speed wireless Internet access and one-hour use of the Club Lounge meeting room (subject to availability). We hope to welcome you again at the Grand Hyatt Sao Paulo very soon. Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Grand Hyatt Sao Paulo also viewed

Emiliano Hotel
4.5 of 5 stars 108 Reviews
Sao Paulo, SP
Show Prices ABS:HotelCheckRates-d302001?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
L\
4.5 of 5 stars 185 Reviews
Sao Paulo, SP
Show Prices ABS:HotelCheckRates-d302004?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Morumbi Sao Paulo
4.5 of 5 stars 244 Reviews
Sao Paulo, SP
Show Prices ABS:HotelCheckRates-d306516?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 283 hotels in Sao Paulo, ranked by popularity »

Been to Grand Hyatt Sao Paulo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hyatt Sao Paulo

  • Sao Paulo Grand Hyatt
  • Hyatt Sao Paulo
  • Sao Paulo Hyatt
Address: Avenida das Nacoes Unidas 13301, Sao Paulo, State of Sao Paulo 04578000, Brazil
Price range (per night):* INR14,267 - 31,209

Owners: What's your side of the story?

If you own or manage Grand Hyatt Sao Paulo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hyatt Sao Paulo
Show the lowest price for this hotel (from our partners)
Show Prices