I've stayed at this hotel multiple times over the past few years and have enjoyed it every time.
The hotel rooms are very nice and specifically the showers are really good. The breakfast buffet is excellent with a great variety and you can also ask them to cook something of your taste. They serve a variety of fresh juices in the morning which is very refreshing. The collection of fresh fruit is also very healthy. Other than that they have cereal, sushi, bacon, toast, etc.
The Internet speed is fairly good and you can get your work done easily.
The gym is little crowded but have all different sorts of equipment. There is a weights room and a separate aerobics room with several treadmills, ellipticals, and bike. There is a small room inside the aerobics room to stretch out and do your cross training regime with medicine ball and dumbbells.
The hotel staff is very friendly, can exchange money at the front desk, and generally always have taxi on demand. However its advisable to book your personal taxi in the morning.
The lounge on 20th floor is very useful as it always have some sort of snacks available.
Watch out, this hotel is a pick up point as well on weekend nights as well ;-)
The hotel is also close to Morumbi mall which is a huge shopping outlet for local Brazilian made goods.
I'd definitely consider staying with my family for my next trip here.
Room Tip: Ask for a good bridge view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 January 2012
Dear guest,
Thank you for your review and for highlighting so many positive points experienced during your stay at our hotel, your opinion shows us that we are heading in the right direction. Your satisfaction is our greatest reward and encourages us to continue pursuing the excellence of our service. Sao Paulo is the most vibrant city in South America; full of excellent entertainment, dining and shopping options, and our Guest Relations team is highly qualified and prepared to assist with the best choices. We would love to have the pleasure of welcoming you and your family at the Grand Hyatt Sao Paulo again soon!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC