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Hilton Morumbi Sao Paulo – reviews, photos

4.5 of 5
Avda das Nacoes Unidas 12901, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Hotel amenities
Hilton Morumbi Sao Paulo
Hilton Morumbi Sao Paulo
Hilton Morumbi Sao Paulo
Hilton Morumbi Sao Paulo
Hilton Morumbi Sao Paulo
Hilton Morumbi Sao Paulo
Ranked #4 of 283 hotels in Sao Paulo
4.5 of 5 stars 244 Reviews
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244 reviews from our community

What travellers say about this hotel
  • Top floor(12)
  • Shopping mall(9)
  • Executive Lounge(9)
  • Very nice(7)
  • Food court(5)
  • Happy Hour(5)
  • Swimming pool(4)
  • Cab ride(4)
  • Health club(3)
Traveller rating
    137
    84
    17
    3
    3
Only show reviews for Family (7) | Couples (39) | Business (157)
Date Rating
Guatemala
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Expensive, fair service”
4 of 5 stars Reviewed 6 February 2012

It is my second stay at the Hilton Morumbi, I stayed for 4 nights in a Business trip. I drank the most expensive caipirinha I've ever had, but of course everything is expensive in Sao Pablo. The hotel is not new and some of the decoration seems old. The food is good not great, and for the price you pay you can go to one of many excellent restaurants in Sao Pablo. The rooms are very spacious and they have a nice bathtub where you can relax, however I do not know if it was me but I felt it was not as clean as it should be. The location is not great as it is next to a very crowded highway however I did not hear noise so I can not complain about it. The pool in the top floor is very nice.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by EdgarSGuatemala for Sao Paulo
Ask EdgarSGuatemala about Hilton Morumbi Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra Santos, Administrative Assistante to the General Manager at Hilton Morumbi Sao Paulo, responded to this review
26 March 2012
Dear EdgarSGuatemala,

Thank you very much for posting a review.
It is very important for us to meet and overcome our guest expectations.
I understand that we didn't achieve this purpose during your stay.

I would really like to hear more about your impressions if you have the time to write me. My contact is sandra.santos@hilton.com.
I also put my self at your disposal if your have any question or require assistance with a future reservation.

Thank you for sharing your impressions!

With kind regards,

Sandra Santos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, AZ
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Outstanding Hotel! Great Service!”
5 of 5 stars Reviewed 30 January 2012

This is my second stay at the Hilton in Sao Paulo. It is an absolutely beautiful hotel with top notch service. The staff is very friendly and many of them remembered me from my stay months ago. The Hilton has one of the best fitness centers I have seen at a hotel. There is a pool and spa on the top floor with with great views of the city. The executive lounge is also one of the best with a large selection of food and drinks.

The rooms are spacious, have a large lcd tv, large desk / working area, comfortable bed, and mini bar. The bathrooms are large with a separate shower and bath tub. I would highly recommend the hotel.

Room Tip: Ask for a bridge view room
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask schockmel about Hilton Morumbi Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra Santos, Admnistrative Assistant to the General Manager at Hilton Morumbi Sao Paulo, responded to this review
17 February 2012
Dear schockmel,

Thank you for your review on our property and services!
We are really happy to know that you were a returning guest and that you were recognized like!
We are also glad to know that you second visit was as pleasant as the first one.
Thank you for recognizing our staff, we are very proud of our team!
We now have wireless internet in all of our rooms too; one more service with the purpose of making our guest’s experience more comfortable!

We hope to have you back soon to enjoy more of our structure and services.

With kind regards,

Sandra Santos
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Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Relaxing stay at São Paulo”
4 of 5 stars Reviewed 28 January 2012

Nice and big rooms, ideal for those who come to São Paulo for business.
It's also nice for couples who whish to have a nice night, sleeping on a nice bed and having the opportunity to taste some dishes at Canvas.
However, when we went there the tap had had some problems and we had to ask for some maintenance. We didn't expect to have this kind of problem at our nuptial night.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask riaps about Hilton Morumbi Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra Santos, Administrative Assistant to the GM at Hilton Morumbi Sao Paulo, responded to this review
15 February 2012
Dear riaps,

Thank you for taking the time to write a review.
I am really sorry that you experienced the inconvenience with the tap in your room. This is a situation that is not common to happen and I honestly hope it didn't diminish your experience.
I will show your comment to our Engineering Manager to be considered, thank you for helping us in the review of our products and offers.
We are happy to know that you chose our hotel for this special night! We hope to be the scenario for many special future dates and celebrations!

With kind regards,

Sandra Santos
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Buenos Aires, Argentina
1 review
“Best Stay in Sao Paulo”
5 of 5 stars Reviewed 24 January 2012

I spent already few months in Sao Paulo and stayed at many different hotels in Sao Paulo, but the one I strongly endorse to anyone staying in this city is the Hilton Morumbi. It is the best and most complete experience where I feel welcome with the friendly service, its excellent gym, beautiful swimming-pool on the 28th floor with breathtaking panoramic views and direct access to shopping mall. And those are just one of the many things which makes my stay very comfortable for me as well as for my family when they come with me.

Their staff is excellent, their helpfulness, English and smile. And their service goes beyond what I would expect from a good hotel, where for instance they arranged a crash-course in learning basic Portugese in 2 weeks. That is what I call superb service.

So for me being a regular traveler, the Hilton in Sao Paulo is the best and most comfortable place to stay.

Kudos! I wish there were more hotels like this in the world...
Michael

Room Tip: Rooms on higher floors on east side have a beautiful sunrise in the morning
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MWid1 about Hilton Morumbi Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra Santos, Administrative Assistant to the General Manager at Hilton Morumbi Sao Paulo, responded to this review
7 February 2012
Dear MWid1,

How gratifying it is to read such a pleasant review!
We are very happy and proud to know that we were able to achieve your expectations and needs.
To read your words is to realize that our team members were able to deliver our promise:
To guarantee that every guest feels cared for, respected and valued.

Thank you for recommending us and do not hesitate in contacting me if you have any question or need. We will continue doing our best to offer you a pleasant and hassle-free stay!

Hope to see you back soon!

With the kindest regards,

Sandra Santos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Excellent”
5 of 5 stars Reviewed 22 January 2012

We booked right after new year so it was pretty quiet and therefore the price paid was great for the quality received. We stayed on the executive floor. The room has a very high standard of finishing and a very comfortable bed. Compared to other Hiltons this one is definitely 5 star quality. Would not mind staying here for longer.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sebbie33 about Hilton Morumbi Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra Santos, Administrative Assistant to the General Manager at Hilton Morumbi Sao Paulo, responded to this review
7 February 2012
Dear sebbie33,

Thank you for your review!
We try very hard and it makes everyone, especially our team members involved, feel great when guests writes words of praise regarding our hotel.
We are happy to know that you were able to enjoy our executive lounge.

You mentioned that you would enjoy staying longer. We will enjoy very much having you back whenever you decide to visit us again!

With the kindest regards,

Sandra Santos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Morumbi Sao Paulo

  • Hilton Hotel Sao Paulo
  • Hilton Sao Paulo
  • Sao Paulo Hilton
Address: Avda das Nacoes Unidas 12901, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Price range (per night):* INR15,883 - 34,608

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