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Comfort Suites Oscar Freire – reviews, photos

3.5 of 5
Rua Oscar Freire, 1948 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-011, Brazil
Hotel amenities
Comfort Suites Oscar Freire
Comfort Suites Oscar Freire
Comfort Suites Oscar Freire
Comfort Suites Oscar Freire
Comfort Suites Oscar Freire
Comfort Suites Oscar Freire
Ranked #11 of 283 hotels in Sao Paulo
4.0 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
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    18
    5
    1
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Date Rating
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
79 helpful votes 79 helpful votes
“good location, adequate hotel, lacks character”
3 of 5 stars Reviewed 12 October 2011
4
people found this review helpful

the pros:
Situated in a good neighbourhood, felt safe at night walking on my own.
Lots of shops, bars, restaurants etc nearby.
Spacious, clean room, felt safe and secure
Everything you need in the room: fridge, safe, iron, etc.
Wonderful views of the city from the roof terrace
The gym was well equipped and fairly modern.
Fantastic breakfast

the cons:
The major downside for me was that nobody there speaks English. I was made to feel like a second class citizen for having a low level of Portugese, which was really humiliating. This made basic things like ordering room service or asking for a taxi really difficult. When I called up to order room service one night, I was passed between three people, the last one just laughed at me and hung up. I had to go through this process twice, which is quite painful after a long day at work. In fact, the first person I met who spoke English was the guy on reception upon check out! I appreciate that this is Brazil, but in an International business hotel I'd expect at least a couple of people to be multilingual and more helpful.
The pool looks beautiful in the photos but in reality is tiny and unappealing. When I was there, there was a dirty greasy film floating on the water, which put me off going in.
Be aware that the hotel allows pets in the rooms. I was next to a guest with a very noisy yappy dog, which kept me awake throughout the night.
In general the hotel is satisfactory but lacks any kind of individual character. The public areas feel sterile and the staff were unfriendly.

Room Tip: You need to specify if you want a non smoking room, and then repeat this on check in. Even then, you...
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pelotas, RS
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Confortable, well located hotel”
4 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

I usually stay at this hotel given my association with the Univ of S. Paulo. It is well kept, staff are friendly, and prices are decent in a city where it seems everyone lost the sense of value for money. The apartments are of good size, with two single beds or a double bed, lcd tv, sofa, desk, wardrobe, electronic safe and a decent bathroom. Cabled internet is available for free, and it is fast! Breakfast is varied and includes traditional continental and light choices.

Room Tip: Ask for the non-smoking floors.
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask ABarrosTx about Comfort Suites Oscar Freire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great location BUT needs improvement!”
3 of 5 stars Reviewed 10 April 2011
2
people found this review helpful

The location of this hotel is fabulous. The neighborhood is gorgeous and the closeness to Rue Oscar Freire is perfect , that is if thats is where you want to be.
The staff needs some customer service training, specially front desk.
The furniture in the lobby and in the rooms also need to be updated. The is s TORN big brown puff a you come into the lobby.... there is never a second opportunity to make a good first impression.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LorenaMP about Comfort Suites Oscar Freire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ribeirao Preto, SP
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Just Average”
3 of 5 stars Reviewed 24 January 2011
2
people found this review helpful

I stayed in this hotel for a night only (from saturdar to sunday), during the day the street in front of the hotel is rather noisy, since buses many speeds up there as well as cars. However, windows have good isolation when closed, improving your sleep after lunch. The problem I faced on my room 503 was the air conditioning, every minute a strong noise came from there, but I only realized it when I came back from the wedding party at 2:30 a.m., since I had not turned the AC on during the day. At that time probably I wouldn´t find anyone on the hotel to fix this, so I attempted to sleep anyway. Needless to say that my night was not that good. The staff on the previous day informed me that the breakfest was available until 10:30, I advise you not to get late, since I got to the place at 10:20 and waiters were withdrawing the food, dishes and cutterly and taking to backoffice. I had to build a castle 20 cm-high on my dish otherwise I would end up with no food. The parking service system, when I check out, got out of order, that led me to find my car by myself on the parking lot. After all, in spite of the good location (500m from Sumare Metro Station and close to grocery stores), the apparent cleaniness and the brand, I think there are better value for money options in Sao Paulo.
Jose Inacio - Brazil

  • Stayed January 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jinacio1978 about Comfort Suites Oscar Freire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Comfortable, clean, and great service in a safe neighborhood.”
5 of 5 stars Reviewed 8 August 2010
1
person found this review helpful

We stayed for one month while my wife worked at the nearby HC hospital and I explored Sao Paulo. This was a secure, clean, and very comfortable hotel with a fantastic breakfast every morning. The location is also excellent, about 3 blocks from a metro stop and in an upscale neighborhood near the "Rodeo Drive' of Brazil.

Breakfast was great, with an assortment of breads, pastries, scrambled eggs, pao de queijo and either sausage or bacon, plus cereals, yogurt, and fruit.

We stayed in the most basic room and even that was spacious enough to spend a month there without stepping on each other's toes. The rooms have a fridge which is handy, as well as a desk, couch, and TV and wardrobe-style closet.

Marcia, our housekeeper, was amazing and friendly- she was very thorough and incredibly helpful. We miss her!

The only downside to this hotel (and all of Sao Paulo, in our experience) is that laundry is quite expensive, whether you use the hotel service or seek out your own (which is cheaper but still not laundromat cheap). This surprised us- coin laundromats are non-existent in Sao Paulo.

Additionally, we used the workout room frequently and it was adequate for our needs. The business center is free in addition to the free ethernet connections in the rooms. There is a free printer in the business center as well.

Overall, the hotel is secure with a 24 hour guard, English speaking staff, and in a safe neighborhood with good restaurants within walking distance- Bonde Paulista pizzeria two blocks away is fantastic. Would stay there again and everytime we visit Sao Paulo.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Suites Oscar Freire

  • Comfort Suites Sao Paulo
  • Sao Paulo Comfort Suites
Address: Rua Oscar Freire, 1948 | Pinheiros, Sao Paulo, State of Sao Paulo 05409-011, Brazil
Price range (per night):* INR7,189 - 10,812

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