The hotel is situated in a cozy upper-scale neighborhood with mixed residential and commercial buildings. Buenos Aires park is a couple blocks away (very nice), grocery shopping and several botique shops. Many of the guests were business travelers.

Staff: Generally friendly, and accomodating to my lack of Portguesse. A male check-in agent was paricularly friendly, and we shared different stories during my stay, as he was excited to build his english skills while helping me navigate the local area.

Room: I had a standard room on the 21st floor. Bed was very comfortable and included a pillow menu (you choose your favorite types). I enjoyed 6 different pillows each night!
The radio next to the bed lacked reception; unfortunate because I wanted to hear some local music while in the room working. Flat screen TV is wall mounted and not particularly at an angle agreeable to someone laying in bed.

Bathroom ammenities were provided daily, and the rooms were cleaned to expectations. Turn down service and a chocolate were provided as well. Internet was offered as two types: free (slow) not free (fast). I used the slow and had no difficulties using email and viewing a few pictures.

It is important to note that the walls to the rooms are somewhat thin. I was able to hear others in the hall and adjancent rooms, at times. Also, the doors to the rooms close pretty hard, so one always knows when the neighbor is coming or going...day or night.

Fitness Center: Very depressing, unfortunate and overall pathetic. Such a nice hotel only to be cheapened by haphazard selections of old equiptment, some of which didn't even function properly. The hotel is better of shutting this room off rather than risk liability of old, broken equiptment. Bottom line, if fitness is important to you, ask about other nearby options.

Pool: Looked very inviting, along with the accomanying lounge chairs, but it wasn't particularly warm during my stay to enjoy it.

Food: Restaurant on site. Breakfast, unlike many other hotels here, was not included. R$25, which provides a variety of warm and cold eats, including cheeses, meats and fruits. It was decent, but nothing to crave for, such the caase at other hotel buffets. Room service was speedy and quality of dinner was good.

The hotel is in a very upscale neighborhood and 400m from a large Shopping mall called the Patio Higienopolis. My only criticism is the gym, equipment is very old and rusty. Some weights are missing and I would even go as far as saying it's potentially dangerous to work out in the 'gym'. I went to the BioRitmo gym in the mall instead. Which I can recommend.

We visit São Paulo at least once a year and Higienópolis is our favorite neighborhood. The hotel is located in a quiet residential area. It's very close to Park Buenos Aires, Pátio Higienópolis Shopping Center, grocery stores and Mackenzie University. We love to have breakfast at Benjamin Abrahão, one of the most traditional bakeries in town, just accross the street. The hotel was clean, the staff was nice but the rooms do need renovation. Hope to come back soon.

I just left this hotel . You can hear everything between rooms . My sitcom sounded like a tractor. The pool is freezing , the gym very poor, wireless keeps dropping I left by launch in before the stated collection time . 12 hours is express 24 hours is normal ! And wait for it dry cleaning takes 48 hours but they don't tell you that until you go looking for your missing suit . I flew 13 hours to get here for a meeting now I'm going to the meeting in jeans . Not good enough. Staff are nice but the whole experience very poor . I have never left a negative posting but this place just took the biscuit