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Park Inn Ibirapuera by Radisson – reviews, photos

3.5 of 5
Avenida Ibirapuera 2534 | Moema, Sao Paulo, State of Sao Paulo 04028-002, Brazil
Hotel amenities
Park Inn Ibirapuera by Radisson
Park Inn Ibirapuera by Radisson
Park Inn Ibirapuera by Radisson
Park Inn Ibirapuera by Radisson
Park Inn Ibirapuera by Radisson
Park Inn Ibirapuera by Radisson
Ranked #105 of 283 hotels in Sao Paulo
3.5 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
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    30
    18
    7
    4
Date Rating
Cambridge, Canada
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Poor maintenance, poor service.”
2 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

Cons: Very noise road road, windows are not soundproof, poor maintenance (broken and/or old furniture, toilette leaks water and needs a new flush valve, safe battery drained off I can't open it (called twice for someone to come and fix this safe during the past 50 minutes and nobody showed up yet), one of the three elevators is not working, graffiti on the other two. Reception desk needs training (morning and afternoon shifts).

Pos: Several restaurants, coffee shops and a mall just a few blocks from here. Breakfast is okay. . Good shower. Fairly clean rooms.

60 min and nobody showed up to replace the safe batteries of this safe. Called the reception once again 10 min ago.
70 min and nobody showed up....

Conclusion: this hotel is not worth the price. I will definitely not come back.

Room Tip: Try rooms at the end of the building. They might be quiter.
See more room tips
  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenciapibi, Guest Relations Manager at Park Inn Ibirapuera by Radisson, responded to this review
29 March 2012
Prized guest,

We apologize for the problems that Mr. found.

All subjects were passed to those responsible.

Sincerely,

Eloisa Leite
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
São Paulo
1 review
2 helpful votes 2 helpful votes
“I live here 3 weeks already”
3 of 5 stars Reviewed 7 November 2011
2
people found this review helpful

Be really careful before deciding staying in this hotel. They seems to be in a state of saving money everywhere. Because of this there are annoyances all over the place. Some thinks I dislike
- Free Wi-fi, but you are ur of luck to get a average internet connection. The internet is TERRIBLE, don't count on it
- Cleaning is unreliable, I had to ask to clean better some places, they forgot dirty and wet cleaning cloth on my chair and on my fridge, etc...
- The Solarium exists but is not available
- The Gym is a joke, old and missing equipments
- There is no business center, so if you need to print something you got to rely on favors from staff, which depends on who is there

Some good things:
- Location
- Front Desk Staff, Claudemir and Roberto are excellent. CLaudemir speaks a very good English
- Valet Parking: They have been great so far, fingers crossed.


-

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenciapibi, Guest Relations Manager at Park Inn Ibirapuera by Radisson, responded to this review
18 November 2011
Good afternoon,

I appreciate your postings. I will go to the leaders about the points where we can improve.

I am passing on to employees that you commented on the praise.

I'm available to help your stay in our hotel.

Please do not hesitate to contact me.

goperacional.pibi@atlanticahotels.com.br

Sincerely,

Eloísa Leite
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Buenos Aires, Argentina
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Average”
3 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

I stayed here only 3 days and as a regular traveler I think this hotel is just an average one, not bad but for sure it can have a few improvements. The room was big, clean and comfortable. I can say the breakfast was the best part of it.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenciapibi, Front Office Manager at Park Inn Ibirapuera by Radisson, responded to this review
27 October 2011
Good morning, Mr.
Thanks for your opinion, is very important to know your view to continue our improvements.
We are at your disposal.
Sincerely,
Eloisa
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Belo Horizonte, MG
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very good”
4 of 5 stars Reviewed 12 September 2011 via mobile
2
people found this review helpful

Hotel was perfect! The best about it is the location, near ibirapuera and so many good restaurants and bars around! Service and breakfast were pretty good too. I would definantely stay there again!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenciapibi, Front Office Manager at Park Inn Ibirapuera by Radisson, responded to this review
27 October 2011
Good morning, Mr.
Thank you for the positive words. See you on your next stay.
Sincerely,
Eloisa
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Horsham, Sussex UK
Senior Contributor
38 reviews 38 reviews
Reviews in 34 cities Reviews in 34 cities
65 helpful votes 65 helpful votes
“Ideal business hotel”
4 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

Stayed here first in November 2010 and again for a second time in July 2011. Hotel situated in Iberapuera – approx 10 minutes by taxi to the main business areas (taxis are cheap and plentiful).
Rooms are reasonably spacious – get one on a high floor for less noise (I was lucky both times). Breakfast OK – lack of toaster though if you are a toast fan. And in my second trip, during the winter season (July) there was no heating.......I am not sure whether Sao Paulo is geared up for cold temperatures.
Hotel has a bar – and an indoor swimming pool.
Situated in a reasonably safe neighbourhood (although always take care) – some nice restaurants and bars nearby.
Wireless internet provided – reasonable service although on occasions this was hit and miss.
Overall the hotel is ideal for business travel on a lower budget – I will probably use this hotel again in November (when the heating is not needed)!

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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gerenciapibi, Front Office Manager at Park Inn Ibirapuera by Radisson, responded to this review
27 October 2011
Good morning, Mr.
Thank you for your assessment, we are in the process of improvement in some items mentioned by you.
We look forward to his return in November.
If you need anything I'm available.
Sincerely,
Eloisa
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Additional Information about Park Inn Ibirapuera by Radisson

  • Sonesta Hotel Sao Paulo
  • Sonesta Sao Paulo
  • Sao Paulo Sonesta
Address: Avenida Ibirapuera 2534 | Moema, Sao Paulo, State of Sao Paulo 04028-002, Brazil
Price range (per night):* INR5,573 - 11,257

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