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L'Hotel Porto Bay Sao Paulo – reviews, photos

4.5 of 5
Al. Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000 , Brazil
Hotel amenities
L'Hotel Porto Bay Sao Paulo
Ranked #2 of 283 hotels in Sao Paulo
4.5 of 5 stars 185 Reviews
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185 reviews from our community

What travellers say about this hotel
  • Very good(21)
  • Avenida paulista(12)
  • Breakfast buffet(9)
  • Tripadvisor reviews(4)
  • French toast(3)
  • Excellent value(3)
  • Internet access(3)
  • L hotel(3)
  • Would definitely return(3)
  • Swimming pool(3)
Traveller rating
    132
    41
    7
    3
    2
Only show reviews for Family (11) | Couples (61) | Business (65)
Date Rating
Rio de Janeiro, Brazil
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
51 helpful votes 51 helpful votes
“luxury in a fantastic location”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The location is fantastic! Avenida Paulista with all its attractions are around the corner. The hotel is understated luxury. Staff at the check-in very professional.
The room was not overly large, rather on the small side. The bathroom adequate with a window into the sleeping area. A nice touch are the chocolates on a pretty tray.
The best thing of this hotel is the service! I had forgotten to pack a hairbrush and comb and only realized it at 11.00 pm when getting ready for bed.
Asking the front desk for an all-night pharmacy I was informed that the messenger would get me the items. Fifteen minutes later everything was delivered to my room.
Room service is also terrific. Delicious food! The breakfast buffet is certainly one of the best I have encountered on my trips. I had a perfect week end at l"Hotel.

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IpanemaBoy about L'Hotel Porto Bay Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge Castelo, Manager at L'Hotel Porto Bay Sao Paulo, responded to this review
14 February 2012
Thank you very much for the very nice comment about our Hotel. The staff will be delighted to hear that you have enjoyed your stay. In relation to our rooms we are about to finish renovating some of them and hope when you come back we can accommodate you in the new ones. With kind regards, Jorge Castelo – General Manager.
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Turin, Italy
1 review
1 helpful vote 1 helpful vote
“Very good staff!!”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Hotel is nice in good loaction and staff was very helping and lovely. I asked for differents things and the take care in my questions, and if they haven't right informations, they can check and spent time for to help you in wath you need and they revert soon they know. Thanks for all!!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Giancarlo T about L'Hotel Porto Bay Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge Castelo, Manager at L'Hotel Porto Bay Sao Paulo, responded to this review
14 February 2012
We are very pleased with your review regarding our staff’s help and efficiency. It makes us extremely happy when the job is done and there is satisfaction on the clients side. Hope to have you again soon with us. Kind regards, Jorge Castelo – General Manager.
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Rustbelt to Sunny LA
1 review
1 helpful vote 1 helpful vote
“The staff make the difference!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I stayed at this hotel while I was there for work for six days and the staff was truly top notch! All the little touches really made a difference - for example, they provide a complimentary pair of havaianas for each guest. The ones in the room when I arrived were a US size 9 - too big for me! After turndown service the first night, perfect size 6's were beside my bed. Amazing attention to detail. The beds were incredibly comfortable and the pillows were awesome - and I'm super picky. The complimentary breakfasts were fantastic, especially the fruit! Mango, caju, and atemoya abounded, no underripe melon and bruised apples like at other hotels. Each staff member greeted me with smiles and patience with my lack of Portuguese - every staff member I encountered also spoke English - and were just wonderful. A special shoutout to Alexandre, the conceirge, who obviously loves his job. He helped me almost every day with requests from reserving taxis, dinner reservations, restaurant suggestions, arranging tours, even printing my boarding pass and making sure my late check out was extended so I wouldn't have to wait in the lobby. He was simply fantastic, and made my stay 100% perfect. He always seemed to be there with a smile, an incredibly hard worker! I was even able to squeeze in a massage on my last day - ahhh-awesome! The location of the hotel was perfect for me since the meeting was IN the hotel but it's also a very easy walk to MASP, at least one mall, and plenty of places to eat and drink. Overall, a fantastic experience, L'Hotel - muito obrigada!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nadabunny83 about L'Hotel Porto Bay Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge Castelo, Manager at L'Hotel Porto Bay Sao Paulo, responded to this review
14 May 2012
Thank you so much for choosing L’Hotel Porto Bay. I am thankful for such kind comment about us. The experience you had with our Reception and Restaurant staff was really nice to hear, and exactly what we try to do with our guests. Our staff, specially Alexandre, is really glad to receive such good compliment like yours. I look forward to welcoming you back in a near future. Yours sincerely, Jorge Castelo – General Manager.
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Bogota, Colombia
Senior Contributor
37 reviews 37 reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Great hotel, great location”
5 of 5 stars Reviewed 17 January 2012
3
people found this review helpful

We stayed at L´Hotel Porto Bay last december. It is a great hotel! The rooms are very nice and comfortable, the staff is GREAT, very friendly and helpful. The hotel is also very well located, right next to the Avenida Paulista, very close to a metro station and in a very nice residential area where it is perfect to walk. It has 12 floors but it has a small, personalized feel to it. The food is delicious! Rates vary - so if their rates seem very steep check other web pages which sometimes offer better rates (such as expedia, octopus, etc.). Stay here!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Keekeeseetah1 about L'Hotel Porto Bay Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge Castelo, Manager at L'Hotel Porto Bay Sao Paulo, responded to this review
23 January 2012
Thank you very much for recommending our hotel. We are delighted that we made your stay so pleasant. We hope you can come back soon. With kind regards, Jorge Castelo – Operations Manager.
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São Paulo
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
“Hospedagem dos Sonhos.”
5 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Data da hospedagem: 07 de janeiro de 2012.

Localização: excelente localização, a menos de 50 metros da Avenida Paulista, próximo ao metro. Em minha opinião, trata-se da melhor localização que um hotel pode ter em SP.

Lobby: extremamente luxuoso, estilo clássico, contendo um tapete Belga, do século XVI, retratando a vida de Marco António e Cleópatra, bem como diversos móveis e objetos de decoração do século passado.

Check-in: Ao chegar foi oferecido uma taça de espumante. Check in rápido e eficiente. Em menos de 10 minutos já estava em meu quarto com as malas entregues pelo mensageiro.

Quarto: Muito silencioso, aconchegante, ótimo tamanho, decorado com móveis sóbrios e elegantes, contendo ainda: televisão LCD, frigobar. Havia uma cesta com diversas frutas brasileiras, trufas de chocolates e lindos arranjos de flores pelo quarto e no banheiro.

Cama: A cama é um capítulo a parte. Trata-se da melhor cama de hotel que já dormi em toda minha vida.

Banheiro: ótimo tamanho, excelente banheira com uma forte ducha. Possui diversos amenities da marca L’ Occitane.

Café da manhã: Excelente café da manhã, com vários itens feitos pelo confeiteiro do hotel. Não deixe de experimentar a geléia de morango, também feita no próprio hotel. Na varanda do restaurante, pode-se desfrutar do café da manhã ao ar livre, com vista para a Alameda Campinas.

Lazer: O Hotel possui piscina, sauna e academia de ginástica, tudo isto localizado no último andar.

Equipe de recepção: Extremamente eficiente e cordial, o que não poderia ser diferente, tendo em vista que estão sob o comando da gerente de recepção, Sra. Herta Fardin, uma profissional sem igual.

Contras: em minha estadia não ocorreu nenhum ponto negativo.

Resumo: em virtude da agradável experiência que tive, não só pretendo retornar ao L’hotel, como também indico para qualquer pessoa que vá a SP, tanto a lazer quanto a negócios, pois é um hotel que, em minha opinião, não pode ser taxado como hotel para negócios, ou hotel para lazer, em virtude da localização, beleza e qualidade dos serviços, ou seja, é um hotel que agradará tanto um executivo, quanto uma família ou um casal que estejam de passagem por SP. Trata-se de um hotel com preço justo, onde o valor da tarifa vale cada centavo pago.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FabioRigat about L'Hotel Porto Bay Sao Paulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge Castelo, Manager at L'Hotel Porto Bay Sao Paulo, responded to this review
23 January 2012
Muito obrigado pela sua hospedagem no L’Hotel Porto Bay. Ficamos honrados com seu maravilhoso comentário, e esperamos recebê-lo novamente para novas agradáveis estadas conosco. Cordialmente, Jorge Castelo - Gerente Operacional.
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Additional Information about L'Hotel Porto Bay Sao Paulo

Al. Campinas 266 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01404-000 , Brazil
Price range (per night):* INR5,907 - 28,422

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