I often wonder why people rate business hotels as good when the fact is they are outdated, the front desk personnel is rude and the restaurant offers mediocre food at an additional cost. In my opinion a business hotel should be good period, after all people who travel often for business want the comfort in addition to a true business oriented hotel. This means that the people in the front desk are sensitive to people who travel and they should be attentive not act like they are forced to work in the hotel. The business tools as Internet (which they charge for), should be fast and not disconnect itself every time the mouse is idle. The rooms are like they were years ago, the charged enough and they should update them. My cusotner is one block away and that is why I chose this hotel, next time I will pay the taxi fare and go to another "true business hotel".
