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Pullman Sao Paulo Ibirapuera – reviews, photos

4.0 of 5
Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
Hotel amenities
Pullman Sao Paulo Ibirapuera
Ranked #21 of 283 hotels in Sao Paulo
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    28
    31
    16
    3
    1
Date Rating
Coeur d'Alene, Idaho
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Good Hotel, Good Location”
3 of 5 stars Reviewed 21 January 2012

This is a good choice for Sao Paulo, not fantastic by any stretch of the imagination, but good. I stayed in one of the more basic rooms; small, basic, smallerst picture window I have ever seen in a hotel (and it was the only window). I have seen pictures of their upscale rooms which look much nicer. The staff is quite friendly and helpful, no issues there. The location is fairly close to Avenida Paulista, so if you need to be close and don't want to stay at the Ibis, but also don't want to pay a fortune, this is the choice for you...although you still probably need a taxi. There are a few good restaurants in the area; I had one of my best meals in Brazil walking out the back way to the left two or three blocks, up one block, in a little cottage-looking restaurant on the corner. Great steak! Great guarana! There are also a couple places right around the corner to have laundry done at a much lower cost than at the hotel. I would stay here again for business.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodrigo Oliveira, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review
25 January 2012
Dear Guest,

Thank you so much for your glowing review. It is our pleasure to have welcomed you in our hotel. We truly appreciate your kind words, especially about our service (staff was quite friendly and helpful). We will continue to provide our guests with the service you have come to know from us.

Again, thank you for taking the time out of your busy day to comment about your visit to our hotel. We really hope to see you again soon.

Cordially,
Rodrigo Oliveira
Quality & Attitude Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fair business hotel”
3 of 5 stars Reviewed 8 January 2012

The hotel was renovated recently. The room I stayed in had a great view and are fair. The linoleum wood like cover in the room is of poor quality and to me felt dirty all the time. The rooms have double glazed windows and the rooms are quiet. The reception was helpful, not really friendly, but helpful. Service overall is fair. The spa and gym area was closed over the duration ofmy sty, which I found quite unusual.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rodrigo Oliveira, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review
25 January 2012
Dear Guest,

Thank you for taking the time to share your feedback with us! It is great that our staff was able to assist you with your needs. We also thank you for verifying that our rooms are especially quite according to our double glazed windows.

Concerning our room’s floor, it is a vinylic type, imported rubber flooring. This floor is hygienically cleaned (properly), with specific products. After this procedure, our housekeeping supervisor’s team does authenticate the process, endorsing that the room is ready for the next guest.

Based on your comment, it is important to inform you that now our Fitness Center and SPA work from 06am until 10pm during the week, and from 09am until 06pm every weekend and holidays.

Thank you once again for all your input. We hope you'll be our guest again the next time you visit São Paulo.

Rodrigo Oliveira
Quality & Attitude Manager
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Irvine, California
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great Stay”
5 of 5 stars Reviewed 22 December 2011 via mobile

This was the first time that I had stayed at the Pullman in Sao Paulo. The hotel was extremely clean and you could definately tell that it has been recently updated. The front desk staff were very friendly a spoke great english. The restaurant and bar staff had a little more trouble with English. However, we were able to get by. I would highly recommend this hotel to anyone needing to work at the hospital down the street and I will definately be returning again.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rodrigo Oliveira, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review
18 January 2012
Dear Guest,

We are very glad to know that you enjoyed your stay with us, as it was your first time here. We also appreciate to recommend the Pullman São Paulo Ibirapuera to other travelers. It positively attests that we are highly following our objectives in order to constantly satisfy our guests.

You will be very welcome to come back many times!

Cordially,

Quality & Attitude Management
Pullman São Paulo Ibirapuera
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Posted by an Accorhotels.com traveller
sao paulo
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great potential hotel”
3 of 5 stars Reviewed 19 November 2011

Lovely hotel near ibirapuera park. Far from many places but not an issue since a cab is always there for you. My main concern is the friendliness of the staff. I requested non smoking room and am being placed in a smoking room.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rodrigo Oliveira, Quality & Attitud Manager at Pullman Sao Paulo Ibirapuera, responded to this review
24 November 2011
Dear Guest,
Thank you very much for taking your time to comment about your last stay here at Pullman São Paulo Ibirapuera. It is always very important for us to receive comments like yours, and also have the opportunity to share with other travelers that we do care about our quality service.

We usually register in our “guest profile” all the guest’s preferences in order to attend each particular requirement. During your next check-in time, you can also remark this preference with our Welcome Team (or even before, with our reservations' department). Certainly we are going to assist you, offering you a non smoking room, and also registering other preferences you might have.
We are really sorry for that misunderstood. You will always be very welcome in our hotel!

Cordially,
Quality & Attitud Management
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San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Value Business Hotel in Sao Paulo”
4 of 5 stars Reviewed 23 October 2011
2
people found this review helpful

I frequently travel to Sao Paulo on business. If you've traveled to Sao Paulo you know that hotels can be very expensive. However, sometimes there are good deals to be had. Before I book a room I usually at Orbitz, Travelocity or Expedia as well as sites where I am a preferred member. I have also learned which parts of town that I am comfortable in staying. I have found that Jardim and Moema are 2 of my favorite areas. I especially like to stay near Ibirapuera Park, Sao Paulo's park similar to New York's Central Park. I found this Pullman on Orbitz then went to the Pullman site where the rate was about the same and it actually allowed me to select a room with real information included other than" twin, queen or king bed". The hotel was recently renovated, it has clean modern design, the rooms are not large but they are s good as many 4 to 5 star hotels that I have been to in Sao Paulo. I booked rooms for myself and 2 colleagues who are physicians and they liked it enough to say that they would prefer to stay there for future visits. There isn't a lot of dinning choices but the hotel actually has a good small Italian restaurant 2 doors down the street and it is located in one of the best areas of Sao paulo with a number of the best restaurants in Brazil. The staff was very helpful. The business center is small. The gym okay. I like to run when its safe and Ibirapuera Park is only about a quarter mile away via side streets and a pedestrian overpass and its a great place to run, walk or just get some fresh air. The did notice that the prices fluctuate quite a bit. I was fortunate to get our rooms at a really rate. I plan on staying at this property again.

Room Tip: The hotel is near a major street. I had a room on the opposite side if the hotel.
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rodrigo Oliveira, Quality & Attitude Manager at Pullman Sao Paulo Ibirapuera, responded to this review
31 October 2011
Dear Guest,
We thank you very much for your remarks! You are right about the region around here, we are very well located, especially with the Ibirapuera Park beside us. You commented about the dinning options and we have the It Restaurant (contemporary food), the bar menu (with some fast options), the room service menu (a variety of food) and our Deli bar (a nice option of pastries and coffee drinks).
It will be a pleasure to receive you next time you come to São Paulo!
Cordially,
Quality & Attitude Management
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Additional Information about Pullman Sao Paulo Ibirapuera

  • Mercure Sao Paulo
Address: Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008011, Brazil
Price range (per night):* INR7,802 - 17,332

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