First of all, shame on the staff at the Loxley, AL Bay Inn & Suites for even suggesting staying at this trash dump. After searching for available rooms from Gulf Shores on northward all night with no luck, we ended up in stopping in Loxley at the Bay Inn & Suites. There were no rooms available and the staff there said they had another hotel in Bay Minette. So we said OK since the Loxley hotel looked OK. We gave them our credit card info to hold the room. We drive up the road and pull up to this hotel and reluctantly check in. Health Department ratings on the office wall say 96 and 97. What a joke!! The office smelled awful. We go to the room just to find it worse than the office. Horrible smell that they tried to cover up with some kind of orange cleaner. Mold in the refrigerator, around the air conditioner unit, and in the shower. We ready to leave by this time but out of curiosity we turn down the beds to find the sheets are stained and BUGS ARE CRAWLING AROUND IN THE BED. DISGUSTING!!!!!!!!!!!!!!!!!!!!!!! I go to the office and tell them I want my money back that we're going home. Luckily we received a refund. Within the less than 30 minutes we were there, 2 other people had requested refunds also for the same reasons. While leaving the parking lot a couple had pulled up
to get a room. We told them what we had saw and suggested that if they could not find a room elsewhere to sleep in their vehicle and to NOT STAY AT THIS DISGUSTING, TRASHY ROACH MOTEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Wished I had photos to show everyone!!!!
- Bay Hotel Minette
