Our small business of 9 people to equal 9 rooms stayed at this location in Bay Minette. The manager ran our credit card without permission, charged our account and never returned the money to our account. Then they overcharged us on 3 other occasions and would not refund the overcharge. We tried to speak with the manager(Sarah Young) who said they owed us nothing even though their records showed they did and the manager even said they did. Now their records do not show these discrepencies. The owner (Steve Edmonds) who owns several motels in Alabama acted as though he wanted to help with the situation, sent us their records where we found over $600.00 differences in the charges, but when we called this to his attention, he stated it was a mistake on the records he sent us. The desk clerk made sexual remarks on several occasions about her body parts while trying to register each week, and rumors of meth labs in the rooms. We do not recommend allowing any of these motels having access to your credit card numbers in any way.
